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Customer reviews

Rating 4.7 out of 5 stars with 291 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 291 reviews
  • Rated 4 out of 5 stars

    Dell Laptop w/ Ryzen processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good! Had an initial issue with the display which Best Buy handled quickly. Overall very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very good quality. I love Dell products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury is still out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't spend a lot of time on my new computer, but I have noticed that there are a lot of time it forces me to restart, and this morning it had turned itself off - I did not think I was going to be able to turn it back on. Not sure what's going on . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of an experienced Best Buy emoloyee, I made a good choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was returned as received gift same. Unable to review as returned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop and very useful for gaming if you look for a cheap laptop for gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was fine until it wouldn’t turn on. After just 5 weeks the laptop stopped working. It has been sent back to Dell and now, until I get it back, I do not have a laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your service and support any time I told to my friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell 15” Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell laptop is the right size and lightweight. System seems to shut down on its own when plugged in, but then hangs up, and acts as if there is no power. Won’t restart, have to completely drain the battery before charging again to start up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup/startup. College kid loves it. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everthing I need it to do, love that it is touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a christmas present and as far as I can see it will do the job at hand for the user which I am sure will be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Good inexpensive laptop for light computer work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues getting it set up. Case is lightweight but seems durable enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Low battery constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work great and plays games without trouble but it will only last 10 minutes when unpluvged so you constantly have to have it plugged in to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is reasonable price and it’s good size to carry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too long need more people m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer, but one thing about Greek they should ask people if the computer is new and set up would not be so long it take so long .. need but too much should be 300.00

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Returned - super loud and dark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned - it's extremely loud and the brightness level at max was way too dark for me. Couldn't use it from the start.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchasedto give as a gift. So I am unable to review computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a defective battery so I returned and purchased a HP. Disappointing for a brand new computer! Was told this was typical for Dell computers lately not standing up to quality they were known for!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is so loud. It gets annoying when on it for work

    No, I would not recommend this to a friend