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Customer reviews

Rating 4.7 out of 5 stars with 291 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-291 of 291 reviews
  • Rated 1 out of 5 stars

    Dell laptop exchange.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop was effective and could not be repaired by the Geek Squad. I was advised to exchange for a different laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on the device doesn't last long when not plugged in. I will likely have to now ourchase a replacement battery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy from bestbuy ever. they do not stand behind what they sell. They will charge to fix it even if it's under warranty. I will never buy from them again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery. Doesn't stay charged. Sold this model due to wanting all of the other options, but if it doesn't stay charged, its not worth keeping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 3 weeks and the laptop itself died, do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality, Speed

    Rated 5 out of 5 stars

    True Description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to support my software for my self employment. The speed is fast there is no lagging. I truly enjoy the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great laptop for simple work/use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great laptop. Its easy to use & is compatible with every program I need. I do low key work from home on it so I didnt need anything fancy. The sound & video quality is also A+.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good Deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Great value, accurate description. Good quality. Decent battery life. Love the touchscreen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop! Got it a month ago and no problems so far. Really nice surprise to see it is touch-screen as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old Dell laptop - lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Dell laptop is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using my Dell laptop every day! I use it for searching on the internet and to keep up with my emails. The laptop is fast and great to use.

    I would recommend this to a friend