Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$629.00
Save $170.99
Comp. Value: $799.99

Customer reviews

Rating 4.6 out of 5 stars with 201 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 201 reviews
  • Rated 5 out of 5 stars

    Dell laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everthing I need it to do, love that it is touch screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop makes noise and get stuck sometimes when processing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury is still out

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't spend a lot of time on my new computer, but I have noticed that there are a lot of time it forces me to restart, and this morning it had turned itself off - I did not think I was going to be able to turn it back on. Not sure what's going on . . .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell 15” Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell laptop is the right size and lightweight. System seems to shut down on its own when plugged in, but then hangs up, and acts as if there is no power. Won’t restart, have to completely drain the battery before charging again to start up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is reasonable price and it’s good size to carry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good inexpensive laptop for light computer work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues getting it set up. Case is lightweight but seems durable enough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too long need more people m

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer, but one thing about Greek they should ask people if the computer is new and set up would not be so long it take so long .. need but too much should be 300.00

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low battery constantly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work great and plays games without trouble but it will only last 10 minutes when unpluvged so you constantly have to have it plugged in to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned - super loud and dark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned - it's extremely loud and the brightness level at max was way too dark for me. Couldn't use it from the start.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's alright

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop's material is not too good, I felt like I might break the screen sometimes when bending it from one side. When It dark, the keys are super hard to see, and multi tasking will make the fans speed up which is pretty audible. It's cheap, if you're looking to get by, get this. If you want a good laptop, spend 2-3 hundred more dollars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchasedto give as a gift. So I am unable to review computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a defective battery so I returned and purchased a HP. Disappointing for a brand new computer! Was told this was typical for Dell computers lately not standing up to quality they were known for!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is so loud. It gets annoying when on it for work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy from bestbuy ever. they do not stand behind what they sell. They will charge to fix it even if it's under warranty. I will never buy from them again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery. Doesn't stay charged. Sold this model due to wanting all of the other options, but if it doesn't stay charged, its not worth keeping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 3 weeks and the laptop itself died, do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    True Description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to support my software for my self employment. The speed is fast there is no lagging. I truly enjoy the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for simple work/use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great laptop. Its easy to use & is compatible with every program I need. I do low key work from home on it so I didnt need anything fancy. The sound & video quality is also A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop! Got it a month ago and no problems so far. Really nice surprise to see it is touch-screen as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dell laptop is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using my Dell laptop every day! I use it for searching on the internet and to keep up with my emails. The laptop is fast and great to use.

    I would recommend this to a friend