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Customer Ratings & Reviews

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$599.99
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The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 302 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's overall performance and speed, finding it suitable for various tasks. Many appreciate the ample storage capacity, touchscreen functionality, and ease of use. However, some customers have noted concerns about the noise level of the fan and the laptop's heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 302 reviews
  • Rated 5 out of 5 stars

    My new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me to purchase a new laptop. The entire Encounter was top notch, the sale was smooth as silk no problems at all. The only hiccup was parking and the sales people cannot control that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good. Just has one problem with it. I bought it so I can do my college work and game. But the battery life doesn’t last my full day of college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAKING IT EASY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for what I want. Also I purchased a large monitor for my desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics, very versatile. Easy to figure out what you want and where it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, like how fast and slick the laptop is. Love the Touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my teenager. Specs are great for what he needs it for and the price was fair. I would easily recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a little bit, but honestly was a great laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item gets hot, and the brightness has to be on the highest setting. The battery life is very very short.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had to dismantle it and remove the battery and replace it after a week of use because it would not turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is sleek and fits perfectly on a small desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop user friendly great price for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer meets expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and transfer data. Doesn’t look bulky on the desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for personal & school work. More memory than i anticipated for the price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son. He needs a really good laptop for the college major he has chosen next year. It seems really good but I won’t know until he actually uses it for what it is intended for

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    It's alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop's material is not too good, I felt like I might break the screen sometimes when bending it from one side. When It dark, the keys are super hard to see, and multi tasking will make the fans speed up which is pretty audible. It's cheap, if you're looking to get by, get this. If you want a good laptop, spend 2-3 hundred more dollars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop that comes with decent RAM and storage for the price. The one thing I would love to see improved is the hinge connection that can sometimes break and crack the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Easy to set up and I'm not good with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in deal for 480$ Charging it getting low quickly But in good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person was very informative and was able to answer all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. I found it very easy to set up and the price was perfect for my pocketbook.

    I would recommend this to a friend