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Customer Ratings & Reviews

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$599.99
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Customer reviews

Rating 4.7 out of 5 stars with 302 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's overall performance and speed, finding it suitable for various tasks. Many appreciate the ample storage capacity, touchscreen functionality, and ease of use. However, some customers have noted concerns about the noise level of the fan and the laptop's heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 302 reviews
  • Rated 5 out of 5 stars

    Awesome product and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was exactly what I was looking for and I’m glad I could get it for a great price!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Average buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop makes noise and get stuck sometimes when processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP HIGHLY RECOMMENDED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop only con is it doesn't have lights on the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the laptop! It was well worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is just what I wanted and best buy helped me set it up. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff was very helpful. Geek squad was great and very timely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Laptop Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product to use so far. I have been using Dell for sometime prior to this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a title*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powers on, plugs in okay like it does when the plug does the plug in the port.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DELL LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer sevice and product just ideal. Very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop w/ Ryzen processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good! Had an initial issue with the display which Best Buy handled quickly. Overall very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very good quality. I love Dell products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury is still out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't spend a lot of time on my new computer, but I have noticed that there are a lot of time it forces me to restart, and this morning it had turned itself off - I did not think I was going to be able to turn it back on. Not sure what's going on . . .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was returned as received gift same. Unable to review as returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of an experienced Best Buy emoloyee, I made a good choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop and very useful for gaming if you look for a cheap laptop for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your service and support any time I told to my friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell 15” Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell laptop is the right size and lightweight. System seems to shut down on its own when plugged in, but then hangs up, and acts as if there is no power. Won’t restart, have to completely drain the battery before charging again to start up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everthing I need it to do, love that it is touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup/startup. College kid loves it. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a christmas present and as far as I can see it will do the job at hand for the user which I am sure will be happy.

    I would recommend this to a friend