Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$599.99
Save $200
The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 302 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the laptop's overall performance and speed, finding it suitable for various tasks. Many appreciate the ample storage capacity, touchscreen functionality, and ease of use. However, some customers have noted concerns about the noise level of the fan and the laptop's heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 302 reviews
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was fine until it wouldn’t turn on. After just 5 weeks the laptop stopped working. It has been sent back to Dell and now, until I get it back, I do not have a laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good inexpensive laptop for light computer work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues getting it set up. Case is lightweight but seems durable enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Low battery constantly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work great and plays games without trouble but it will only last 10 minutes when unpluvged so you constantly have to have it plugged in to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is reasonable price and it’s good size to carry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I can get it to power on, the computer literally reboots several times a day. Fortunately I have one-drive so I’m not losing active work but this laptop is less than 3 months old. Save your money and invest in another computer!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too long need more people m

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer, but one thing about Greek they should ask people if the computer is new and set up would not be so long it take so long .. need but too much should be 300.00

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Returned - super loud and dark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned - it's extremely loud and the brightness level at max was way too dark for me. Couldn't use it from the start.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchasedto give as a gift. So I am unable to review computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a defective battery so I returned and purchased a HP. Disappointing for a brand new computer! Was told this was typical for Dell computers lately not standing up to quality they were known for!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is so loud. It gets annoying when on it for work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't turn on

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it less then 2 months and it wont turn on, I come to work on Monday and it not reliable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell laptop exchange.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop was effective and could not be repaired by the Geek Squad. I was advised to exchange for a different laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on the device doesn't last long when not plugged in. I will likely have to now ourchase a replacement battery

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy from bestbuy ever. they do not stand behind what they sell. They will charge to fix it even if it's under warranty. I will never buy from them again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery. Doesn't stay charged. Sold this model due to wanting all of the other options, but if it doesn't stay charged, its not worth keeping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 3 weeks and the laptop itself died, do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    True Description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to support my software for my self employment. The speed is fast there is no lagging. I truly enjoy the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great laptop for simple work/use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great laptop. Its easy to use & is compatible with every program I need. I do low key work from home on it so I didnt need anything fancy. The sound & video quality is also A+.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good Deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Great value, accurate description. Good quality. Decent battery life. Love the touchscreen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop! Got it a month ago and no problems so far. Really nice surprise to see it is touch-screen as well

    I would recommend this to a friend