Customer Ratings & Reviews

I spent hours reading reviews, before I made this purchase and honestly you have to take these reviews with a grain of salt but here is my take on this item. I play league of legends, Diablo, and world of warcraft most of the time on my new gaming laptop. Graphically it is beautiful I have attached several pictures to this review to give people a realistic view of the graphics, I have also recorded gameplay and will attempt to load that as well. I have had this laptop for almost a month now and wanted to make sure that I spent time with my laptop prior to doing a review. The first one that I ordered had issues the mouse pad was not responsive and I had to swap it. This one so far, my only complaint is the spacebar sometimes is not responsive depending on how you tap the button. This laptop has a plethora of customization options to add to your ease of game play. I personally have a customized profile for when I am gaming to keep my laptop from running to hot, I also have an amazing laptop fan I use with it to make sure my laptop does not burn out. I will say that if you are not tech savvy or struggle finding you way around a computer a detailed setup may prove to be problematic. I also love the way they integrated the xbox live dashboard into the operating system, like there are quick functions to take screen shots and record your game play as well as adjust the volume of whatever I may have running in the back ground. I also love the fact that you can link different profiles to the live dashboard. I have also watched movies on here, streamed movies, recorded different audio files and so far everything is stellar. I also enjoy the fact that you can also customize the led lights on your keyboard, in sections or as a whole (I also included that picture in my post lol) Over all, I appreciate the detail put into this laptop and I would highly recommend it to any pc gamer who can afford it. My advice make sure you get a fan for it as most laptops run hot and this is no exception to the rule, if you need help with setup I am sure the Geeksquad at your local Best buy would be more than happy to help; otherwise enjoy.

Good specs and good presentation. I got this laptop for some gaming when traveling using my Steam games. I did upgrade the memory to 32GB and the HDD to SSD. Only negative is the 4 cell battery which IMO is useless. So far good performance.

The performance of the laptop is great, running any game I throw at it on max settings, of course until the temperate goes up....it starts to throttle and goes into a blue screen issue(BSOD) once I run a game, or intensive app. I don't know if it's a windows, dell, or nvidia issue. I had to undervolt the PC just to prevent that issue, but it eventually comes and goes. I shouldn't have to do any of that for a new PC. I followed the Dell instructions that they left on other reviews for the same issues(update BIOS), but it was no prevail. Some people have had the same issue. Maybe I got a faulty PC, but I might go ahead and return it for something else.

i got this for the large screen to do photo editing .. my dino laptop pc that are running on vista and xp with 12" and 15" display are the pits now and with no more support and even for net browsing and running slow ... plus i did not want to do even upgrade to win7 on those fossil laptop as i felt any hardware problems that might be was not worth the trouble to ... as i seen ,, doing that to some of my older desktops ... so far , this seems to be a middle ground of laptop choices and based on other reviews and got this on a sale ,, i too bought a 1tb ssd to swap out the 1TB hdd and upped the memory to 32gb ... which only has 2 slots,, so i now have extra 2 sodimm 8gb to sell now ... but i am little more happier to edit photo while traveling now ,, but it still is not as good as the 32" monitor i use with my desktop home .. there is a major viewing quality difference .. if you are looking at high resolution photo to edit .. I only been using this for about 2 weeks,, and win10 take a bit of getting use to .. but network browsing is fast ,, biggie difference now .. a first view of my flickr photos seem darker that i needed to brighten up the laptop screen so to show my posted photo in its best colors and lighting .. connecting to an external monitor let it all shine .. .however ,, while traveling it will just be the laptop.. I likely will not be playing games on this ,, and it is still too early for me to give a better review ,, but posting early is for the extra rewards points ,,, that BB is prompting me to do this now .

While this computer is heavy. It preforms like a true gaming computer should. I was into online gaming a while back and would have loved to have something like this. Now I am a photographer, and I do my post processing of my photographs on this computer. It never hangs up, the changes I make happen in seconds not minutes or longer now. I can do my post processing usually in a few hours for 400 to 500 photographs. You can't go wrong with this laptop for whatever your need is, just remember it is heavy. The photograph I have included is one of my water drop photos. You can see how clean and beautiful it.

This is the first time I allowed myself to spend this amount of money a gaming laptop. I usually went for cost effective art and office laptops. This laptop is glorious. The graphics are wonderful and I can watch 4k movies on it. I am also able to work on my art and get regular work stuff done with it too. It is huge and I love it.

I'm just going to say one thing Awesome for the price The only thing that I would recommend is to buy a better m.2 ssd like a evo 970 plus and faster ram, also the dell WD15 docking station works great with this computer.

Great gaming laptop I bought it for play Xbox games pass on PC.

I bought this computer since my gaming desktop broke years ago. It was a great laptop for the 1st 2 weeks. Then it started getting blue screens of death whenever I launched a game the 1st time. At first, I’d load a game, the BSoD would happen, then I could restart the pc and it would play fine. Then it would shut off every time I launched a game. I called Dell and they remotely took over my pc and updated a few things (which I already did) and called it good. It wasn’t. Then the computer shut off and somehow deleted windows and everything on it. I called Dell and they said it was a software problem and my warranty only covered hardware BUT I could pay them $300 to fix it. $300 to fix the pc that I JUST paid $1500 for. I took it to the Geek Squad manager in Traverse City and he was extremely friendly and helpful and offered to get my computer fixed free of charge. My computer has now been with Geek Squad for 3 weeks. What angers me the most is that Geek Squad called me and told me that is was the i7 processer that went bad. I’m not mad at Geek Squad, they’ve been great so far. Dell told me it was a software problem and tried to charge me $300 to fix it. Last I checked, the processor is HARDWARE. Every time someone posts a poor review, Dell posts a reply saying that “We’re sorry you’re having problems, please call 1-800-whatever and we’ll make it right” please don’t believe it. They just want you to think they’re helpful. They’re about a useful as a concrete parachute. My only complaint with Best Buy is that no one told me about the Best Buy service plan when I bought it. I would’ve bought it in a second. Now it’s too late.

Does not come backlit keyboard or mines is broken! I can see why they returned it. Came with laptop and charger and no manual or anything else and I can’t turn on the backlighting

Loaded with bells and whistles. It would be nice if there were a few more USB ports. Dell mobile connect software is a little cumbersome.

I GOT THIS TO EDIT VIDEOS AND IT ROCKS I WANT FLIGHT SIMULATER AND I THINK SHE WILL WORK JUST FINE. BB WAS GREAT TO WORK WITH AND IM VERY HAPPY WITH THIS G7 MRSMEL269 ON YOUTUBE

I bought this for the graphics cards and specs because I edit a lot. It lags and eventually freezes when I have 2 programs open. One of the USB ports was too tight and broke a USB connection. The other USB ports keep kicking off my external hard drives.

This was pricy but well worth the cost. The performance is amazing, it runs modern games on ultra settings. The laptop is sturdy and physically well made, the screen looks good. The software ran smoothly and required almost no effort on my end to optimize(that's pretty rare). The custom keyboard lighting looks sharp and is easy on sensitive eyes.

I got the holiday deal for $1,100 Awesome computer, I love the design, most of the plugs are in the back. The computer is a little heavy, but solved with a backpack. The only complaint I have is that if you want to run optimal performance, you have to be plugged in. Which is kinda crappy if you want to use it on battery. It wont plug in using a normal car inverter because they are only 150w and the laptop supply is 180w. This is mostly a desk/table laptop, if you want something smaller than go for a G3, which my coworker bought and likes. I like the extra 1TB for games/movies/pictures. Will update if laptop isnt up to standards in the coming months.

I want to start off saying that I ended up returning an Alienware M15 R2 for this cause that laptop failed in 22 days due to memory failure. (Blue screens) I decided to get this mainly cause 1. The 17.3 1080p display plus this unit has 1 HDD & 1 SSD, it’s always nice having 2 hard drives for this price in a laptop! I’ve had this laptop about 2 weeks & so far I’m LOVING IT! It runs AAA titles very well, I mean the 1080p display is only 60 hertz so, you don’t need to push more than 60 FPS! I have played titles like WWE 2k20, Modern Warfare, Need For Speed Heat & Prey & haven’t had an issue getting way more than 60 FPS but I keep V-Sync on after I get my settings settled. On to the main topic I see in EVERY review.. The heat, it’s a laptop it’s going to have poor cooling. I have yet to see a laptop that keeps good temps, but I doubt anyone used the Alienware command center in order to create a custom fan curve to manage decent temps. After customizing a fan curve option I had no issues keeping under 90 C. Oh, and by the way Alienware command center comes pre-loaded on this unit to customize lighting and so forth. Honestly for the price, I haven’t seen a better deal than this!

I’ve had this gaming laptop since 2020 and it’s still running well without any problems.

Bought dining the COVID-19 days after days of research online. The specs on paper looked great compared to the 2900.00 Business class laptop I had put together on Dells website. Well this thing is fast and has plenty of storage space with its SSD & HDD. Big and heavy not a mobile ready unit but knew this going in. So if speed is your thing without the extra 1000.00 The Dell G7 will fit perfectly. Plus you can make the keys all light so pretty! Lol My nephew found that to be the best feature. Only thing missing is a touch screen. Thought I didn’t need that feature, but after several attempts to press on the none touch screen G7 I realized that is the only thing missing.

First off... for thos that want to know the screen is not 144hz. I don't care what anyone tells you, it just isn't. But with some research and time, you can easily do the upgrade to 144hz for around $100. Now this is a great laptop for the price that your paying. You can go with bigger name brands and pay a premium sticker price and wont get the RTX2060, the storage space, and full size keyboard with 10 key on the side. The only thing missing is a faster panel (as mentioned). The setup can be a bit of a pain to get the RGB keyboard working being that updates need to be installed from the Microsoft Store and Dell's website. Once everything is right, you won't be let down at all. This is Mid to upper reaching, solid laptop that is able to handle all that you throw at it. My favorite thing is its only weakness. I wanted a laptop that could game that didn't look like a gaming laptop. There are better "slim" gaming laptops out there but their prices are much higher and they lack some features that you have here. The downside here is heat. This thing never gets hot to the touch but when your gaming or just running in performance mode you will be hearing the fans ramping up all the time and core temps can easily get higher than you really want. Space under this thing is your friend. That being said if you keep it out of performance mode it will stay cool and not be to loud. All in all I love this laptop and am happy I didn't take it back just because of the screen's fresh rate. After a month with this thing I am very pleased. The addition of a laptop cooler has helped turn this thing into a much quieter and cooler machine.

This laptop is great when comparing it to the specs of other laptops. Pros: comfortable and responsive keyboard Large amount of storage Great battery life Cons: throttling and thermal issues that have to. constantly be adjusted in the setting a. configurations of the laptop depending on. what your doing Extremely heavy, weights almost 7lbs.