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Customer Ratings & Reviews

Your price for this item is $1,349.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 568 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the gaming experience, large screen, and overall performance of this laptop. They appreciate the price point and find it to be a great value. However, some customers have concerns about the loud fan noise, overheating issues, short battery life, and heavy weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 568 reviews
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size and the ease to use it of the Dell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for single monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop doesn't handle multiple monitors well, but runs pretty much any game at max settings on a single monitor with no tearing or graphics lag. There may be some issues with the wifi adapter needing to be reset once a day or so, and you may want a docking station to make up for only 3 USB slots, but still, I replaced a $1700 gaming desktop with this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very fast. Easy to use. Lots of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s literally internally the same exact thing as the Alienware model that’s 500 dollars more expensive. Literally the same thing but it just says Dell instead of the Alienware logo (Dell owns them). Oh but not only is it cheaper but it has more ram than the mirror Alienware model. So yeah. Unless you are committed to spending 500 bucks for a logo and to be fair, a sexier outer shell, this is a way better value.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    17.3" Dell Laptop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has performed very well - am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 3 out of 5 stars

    Decent laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming pc 17" screen great, keyboard use is easy. What I don't not like is the mouse pad. very sensitive, even when I changed the setting. Hard to use due to the right click is pad as well. I am looking into a other option because of this.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great for all AAA games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop you only need to give it good cool air or undervoltage the cpu cause it gets hot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Did I say Fast?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this laptop. I added a 2TB SSD in addition to the 256 SSD.. It is very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast laptop with plenty of ram and hard disc drive space to store photos and files from my job

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer for spreadsheets,accessing Quicken,checking email,accessing internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up out of the box. I love the customizable colors on the keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but got very warm so not my favorite. Ran fan a lot but was nice

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size and CPU power. I can do my video editing and VR gaming with a smile.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love the laptop. Great price and value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Great price and value. So good i bought another for other son or christmas...

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    allie

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really great computer for gaming and other activities

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming I play rust it runs awsome definitely recommend this computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with reviews, upgraded old gaming laptop. Priced right

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop for gaming and designing!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! My last laptop was an MSI and it basically fell apart after one year! This one cost 500 bucks less and it’s sturdier, a plus since I take it with me everywhere I go! It is heavy, but you can’t expect a 17 inch gaming laptop to be light. I love the battery life and it’s performance is beyond what I expected. It has Alienware software installed and it plays my games just like I want it to!!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Good gaming PC.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son.. Great laptop. Nice graphics, Nce large screen.

    I would recommend this to a friend