Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,349.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the gaming experience, large screen, and overall performance of this laptop. They appreciate the price point and find it to be a great value. However, some customers have concerns about the loud fan noise, overheating issues, short battery life, and heavy weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 568 reviews
  • Rated 4 out of 5 stars

    nice laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with laptop if you are mobile and don’t have enough space, this is a good choice.. the speed and capacity makes browsing and gaming enjoyable. i got a cooling stand too. saves space on my desk as well as keeping cool. If you see this on sale grab it! i hesitated and paid regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Great. Ease of use. Would buy this again . Powerful. Fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to do everything perfectly. fast, good display and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    easy to use and great response

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes my old laptop look acratic. fast, dependable, great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mid Level Gaming PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't game much, but the few games I do play on it gets great game rates. I use it mostly for editing HD videos in Adobe and the software supports the RTX 2060 perfectly. I really like that I can assign what video card apps use so the battery lasts. The customizable backlit keyboard is a nice touch. I make the colors match the or holiday.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for gaminv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and she loves it. Is fast and plenty of memory

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misclassified open box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that this is an amazing product. My complaint is specific to this open box Satisfactory on that I purchased. I ordered it for curbside pickup. The Best Buy website only listed that it was open box satisfactory, not what specifically was wrong with it. When I got home with it I found out that it was missing a power supply. I called the store and they said I should drive back and they will fix the issue. When I got there they said there was nothing they could do and unfortunately they do not sell any power supplies compatible with this model. They tried connecting a universal power supply, but that just gave an error message because the biggest universal supply that Best Buy sells is 90W and this system requires 180W so it was stuck in the plugged in not charging state. Best Buy advertisements clearly state that open box Satisfactory includes all essential components but may be missing minor commonly available accessories. Getting this laptop so it can turn on means I have to order the proper power supply from the manufacturer and wait 2 weeks for delivery. The system does not function without power so the supply is essential and Best Buy does not sell any compatible replacement, so it is definitely not commonly available. Calling this open box satisfactory is blatantly false advertisement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and graphics are jaw dropping. Love it so far. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, secure, and simple to operate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Easy to use. Great purchase. Have recommended it to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plays games phenomenal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays every game I own on max settings. My desk top I used to use would run them on medium at the most. I have not bought any new games but I will. Looking forward to put net you more paces.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was excellent and good item for my son, he is very happy

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Gamer approved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool for gaming I know because I am a gamer yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box- store pickup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Found nothing wrong with it, only entry was fan stopped, dated 2 months before I purchased it. Upgraded to nvme 512gb and 1tb SSD, boots up and loads programs super Fast. Throttle stop is a must have, laptop runs a lot cooler without performance lost - 150m on cache and -320mw on power.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for multi purpose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item. Gráfics are great and I love the fast performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working perfectly and it is very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for all of your needs including gaming

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs awesome on it, only issue is the fan runs kinda loud.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for gaming. Also very good at photo editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not use PC laptops but I needed a very specific Windows computer (working from home) with a built in Ethernet port, 3 USB ports, and 17in to arrive by a certain day. This laptop was the only one that fit the criteria and it's great! I don't use it for gaming so I can't review it for gaming but for a work PC - awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is an awesome computer especially for gamers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer gives me enough memory to put all my games and books 6

    I would recommend this to a friend