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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the gaming experience, large screen, and overall performance of this laptop. They appreciate the price point and find it to be a great value. However, some customers have concerns about the loud fan noise, overheating issues, short battery life, and heavy weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 568 reviews
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop just make sure you have it plugged into power if running a high processor usage game or it will slow the game down. Can not complain about anything else with this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell - 17.3" Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2060 - 1TB Hard Drive + 256GB SSD - Abyss Gray is good production. but it is too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my husband wanted. We even liked it so much we ordered a second one for my brother. Best Buy did originally send us the wrong laptop but they did eventually get us the right one the second time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my 9 year old Dell laptop. This is definitely a faster laptop. I really like the lighted keyboard, handy for working at night. A good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swapped from a Mac to this and I'm 100% happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a hardcore Apple person that needed a larger hard drive so was forced to upgrade. Tried Dell because for what i got it was a lot cheaper and my other half is 100% PC so figured I'd take a shot. Cannot complain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a solid purchase so far, got an open box for a good deal. Fast boot up with the SSD, and a great video card at this price point. Picked up Logitech gaming keyboard/mouse and no problem getting them up and running.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Alright laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs say it should perform better then it really can. OVERHEATS. If you wish to buy this for AAA gaming titles like Call Of Duty then look elsewhere. Was able to play two games and it would overheat and shut down. Did this for a few hours before returning. And yes I updated bios, drivers, windows, and tried different cooling settings. Great laptop for anything else though I guess if you want to spend the cash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine. A tad heavy but it is 17"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast boot thanks to the SSD. Only drawback is I can't figure out how to change the backlight color of the keyboard. It goes through about 8 colors on boot so I know there are more than the ugly turquoise that it ends up on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement computer for daughter for college, great for school and play. it can handle her classwork and Streaming and gaming, one thing for all and at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharp

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understated looks, but a pre house under the hood. I actually returned an Alienware for this. Same specs, but this team much cooler, and that we important to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick to boot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to boot off the SSD. Unfortunately, the secondary HD is not a SSD. To upgrade the secondary HD to a SSD voids the warranty as per Dell tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for audio engineering too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the laptop of the decade. For audio home recording and mastering wherever you go from the studio to the comfort of your living room. Dell will take you there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, this is the second unit... 1st went black screen after 3 days. Walked into Best Buy and walked out with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing graphics!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my husband and he is a gamer. He uses this computer to game everyday and he rants and raves about how amazing the graphics are. We have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good if you don't mind the noise from the fan.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for almost 5 days now and it's is working good and meets my expectations..the fans tho they noises that the only downside to this laptop otherwise it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I use graphic intensive programs. I have used these programs on two other computers and neither have handled the start up or graphics in these programs as quickly as this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming laptop with a lot of power! The only downside is that its only 60 frames per second. This beast runs all my applications perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband. Was leery at first because I've had some awful experiences with Dell, but so far it's performed as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is working as expected so far. Did not use enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working as expected so far. Did not use enough to have complete criteria about all its features. It should have more USB connection available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G7 laptop has so far worked very well, its only issue being heat dissipation as it tends to heat up only in one spot on the keyboard, but a small laptop fan underneath solved the problem.

    I would recommend this to a friend