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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 568 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the gaming experience, large screen, and overall performance of this laptop. They appreciate the price point and find it to be a great value. However, some customers have concerns about the loud fan noise, overheating issues, short battery life, and heavy weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 568 reviews
  • Rated 4 out of 5 stars

    Dell Notebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell gaming computer looked really good on the papers but when my son got it he did not like it that much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Capacity to keep up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product capable of handling the heavy document capacity required for my job. Ease of use and enough force to handle multiple software programs running simultaneously without crashing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing computer for engineering student, if you need it for hardcore FEA this is the computer for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Gaming Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this a little over a year now and after a RAM upgrade and a bigger SSD and secondary drive it still meets my expectations and runs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it's fast that's why I gave it 5 stars the only thing I dislike about it in order to play big games without lag it has to be plugged in other than that this is a great computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer so far didnt come with a y bloatware which is a huge plus ha ent benchmarked it yet but should be able to run most games at high fps

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned due to flex issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this laptop initially. Became frustrated though quickly with random mouse issues that at first I thought was touch sensitivity or driver issues. Finally realized the problem was the wrist wrest area had to much flex in it. When I was using the laptop the area to the left of the trackpad would push in quite easily and depress the left mouse button just enough to register the click. Sometimes, using my thumb to press the button it wouldn't even push down anymore. The issue should be easy to fix on Dells end by putting proper support around the trackpad. For people using it with detached keyboard and mouse this would not be an issue. Maybe if on a desk with an addition wrist support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, battery holds a great charge & it has a great display. I Love the computer even though it was suggested for gaming and I am not a gamer. Highly Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Although I had problems installing new update, had to contact dell for help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for my steakhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my small business and it runs my security camera hardware,Menu app,and every other thing I through at it. Very fast. I even play games with my son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson. He has been very happy with what it can do and the portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use. Deep cloths basin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is nice and quiet. Easy to use. Installation was fast and the guys knew what they were doing. Old washer was on the truck before I even opened the garage door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for any laptop needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2. For son it is a great laptop and meets need. For husband he does not like some components but it is better than what he had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as I expected, but OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I wouldn't say it's a fast laptop. My old Dell basic i7 was much faster with the programs I use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, I would recommend it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs very well. The only downside is the 1TB drive is a slower drive, but you can always upgrade that to an SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this laptop after searching for one that fit his needs. He does a lot of video and photo editing and he was overall impressed with how this laptop has performed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer to fill an urgent!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was an urgently needed purchase to allow some of my employees to quickly begin working from home, due to COVID-19, and it completely fit the bill!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Architects

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the machine works great. I run AutoCAD, Revit and Sketchup on here and it handles it pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop and FAST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not playing games on it... I use it in an office setting running Word, Excel, Filemaker, and Web Browsing. It works GREAT for all of the above! Boots up quickly too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good screen size, processor, ram and video card.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good configuration for the price. The big letdown for me is the cooling for the laptop. While gaming, the keyboard will become alarmingly hot. I added a six fan laptop cooler under the laptop that still left tye keyboard hot enough that I'm using an external keyboard. Kind of ruins the whole point of getting a gaming laptop...

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Ollie42,

      Thanks for your review. We're sorry to hear that your computer is running hotter than you hoped it would. We'd recommend the following tips to help keep your computer running at a cooler temperature:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,
      Bryan
      1-800-624-9896 Dell