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Customer Ratings & Reviews

Your price for this item is $1,349.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 568 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the gaming experience, large screen, and overall performance of this laptop. They appreciate the price point and find it to be a great value. However, some customers have concerns about the loud fan noise, overheating issues, short battery life, and heavy weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 568 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC. Don't expect long battery life.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast desktop replacement. Short battery, but that's to be expected. Upgraded the SSD from 256 gb to 1 to after about 6 months of use. Also did a clean install of windows to get rid of bloatware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System is very fast and has a large screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System boots up fast and I must admit it took a while to get used to the keyboard but other aspects are great such as the efficient look of the screen. Videos and other multimedia play well. The laptop is heavy with the larger screen so you'll need to be cautious if thinking in using this to take to college. It handles video rendering just fine without getting overly hot. A big plus for me as I tend to wear shorts during the summer. This laptop does have a few issues with the pixels in the bottom left corner of the screen that sporadically turn off and on. I did update all of the drivers and windows updates and so far it has not returned.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Dell G7 Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It is very fast, and the graphics are great for gaming. I play World of Tanks, and 7 days to die and they look great on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. It is more than capable of running any of the demanding games that are out on pc. Comes loaded with great apps for the graphics card and processor which allow you to optimize the best settings for each specific game. Modern Warfare came free with the game and a 6 month security suite as well. McAfee was free for a month. For the amount of storage, screen size, graphics card and processor this was an unbeatable deal at $1,099. The price has gone back up since the Black Friday deal is over but even at $1,499 it is an amazing setup. I would highly recommend this laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The arrow keys are tiny mostly just keyboard issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the number pad on this keyboard smaller than the actual keys and the rest the keyboard the lighting is only in sections or zones you cannot RGB individual keys which is fine but if you’re looking for RGB of individual keys this is not for you the overall specs the machine or adequate for his price when I paid 1300 for the laptop I like the fact it has a six for processor and a RTX 2060 It handles my games well for his weight being a 17 inch laptop it’s a little bulky but not nearly as bad as the Predator or some other anyone at timesUses 180 W power supply so the PowerBrick is a bit bulky In order to use the function keys you have to hold down the function button I’m looking for a workaround for that

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Dz738,

      Thanks for your feedback. We're glad to hear that aside from the size of the number keys that your laptop is meeting your needs. If you have additional questions you can check out our Product Support Page here: https://dell.to/2Kt92mt.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my gaming laptop. It has been really great up until the last few months. It is still a great gaming laptop but, for whatever reason, I am not able to play my online game the way I thought I should be able to. The CPU apparently gets too hot and will shut down or cause the graphics to become distorted. I was told by one tech that gaming laptops were not made to handle several instances of a game to be open at the same time. I think the problem is the CPU getting too hot but other gamers that play this game are able to have 9 or 10 open that don't even use gaming laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Super fast and makes gaming a breeze.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play online games with heavy graphic requirements that need to be streamed at high speeds. No problem for this machine. Solid State Hard Drive in addition to a Terabyte regular hard drive does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    daughter loves this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this computer. It is super fast and the graphics are stellar. The fans do kick out some serious heat-- also serves as a space heater ;)

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Avarage Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like expected. Biggest Issue is the heat inside the laptop and the heat of the external power supply. When you play high performance games like ARK this thing gets pretty hot. EVen on a HD resolution. Easy the CPU and graphics card temperature goes up over 100degrees Celsius. Even the power supply gets so hot that you can cook water with it. Iam colling this laptop with a big external fan from below. Still looking for some method of cooling the power adapter.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Lance,

      Thanks for your review and we're sorry to hear about the heating issues that you're experiencing. Here are some tips to help with your Gaming Laptop:

      1. Update your computer BIOS to the latest version available
      • Browse to the Dell Drivers & Downloads page:
      • Ensure you have selected the correct Operating System
      • Under Category, choose BIOS
      • Locate the latest System BIOS
      • Click Download and save the file to your PC
      • Open File Explorer and browse to the location where you saved the downloaded file
      • Double-click the BIOS setup file and follow the on-screen instructions to complete the installation process
      2. Open Alienware Command Center
      3. Click Thermal at the Active Default Theme and set it to Performance
      4. Restart the computer
      5. Once the computer boots into Windows open SupportAssist
      6. Go to the Troubleshooting tab and click on I want to check a specific piece of hardware
      7. Click CPU under CPU Devices
      8. Select CPU Stress Test and click Run Test
      9. Open the Alienware Command Center and go to the Fusion tab
      • The CPU peak temperature should be less than or equal to (≤) 100 ℃
      • When under high stress, the computer's average temperature can be expected to be less than (≤) 100 ℃.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics and seem sturdy. A little heavy but to be expected for a gaming laptop. Doesn't have a touch screen but I think overall is still a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Solid laptop and good mid tier.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good memory, solid battery life, Plays everything you need on a Sizable screen. Very handy that it has a 1tb hard drive as well as it’s own ssd.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to big and not too small. Just right size to take on trips with us. Sometimes for work, and sometimes just to do fun things like play games on it. Bought one for my Grand daughter also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of the laptop lot of power, the display is sharp, very fast and powerful, I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High end Laptop worth every dime

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, especially if you have 50 or better Internet speed. Works perfectly with my accessories, enabling performance of all my job functions from my kitchen table. VERY pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Laptop for gaming and woodworking hobby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to play my Civilization games on this laptop. Also great laptop for working on my woodworking projects with the Laser Engraver my daughter bought me for Fathers Day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had if for about a month now with no issues. Easy to set up. Runs smoothly. Amazing graphics and game play. Super pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop for all my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing I can play all my games on it with no problem it also works for the little amount of editing I do through photoshop Over all this is an amazing laptop with great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to play World of Warcraft on max settings at 60FPS which is what the game maxes out at. I only get 11ms lag so the wifi card is good in this laptop. The screen being 1080p at 60Hz is average but good quality. This laptop is made with high quality heavy duty plastic and this laptop is heavier than many others. Also I like having four exhaust fans. I have had no problems with this computer so far and plan to use it for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I like the computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new DELL. It's comfortable, fast, and reliable with gorgeous graphics; and has been set up by my GEEK SQUAD buddies to meet my needs - which is always so very important! :)

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I wanted one with a large screen, great graphics, and fast processing. I definitely wasn't disappointed.

    I would recommend this to a friend