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Customer Ratings & Reviews

Your price for this item is $769.99
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Customer reviews

Rating 4.2 out of 5 stars with 263 reviews

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86%
would recommend
to a friend

Customers are saying

Customers love the 2-in-1 laptop's touch screen, portability, weight, and price. They appreciate the Windows 10 operating system and find the laptop's performance, size, and battery life satisfactory. However, some customers have concerns about the processor speed, heating issues, and the slowness of the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 263 reviews
  • Rated 5 out of 5 stars

    GREAT COMPUTER FOR MY DOUGTHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY IS A GREAT STORE FOR ELECTRONICS AND COMPUTERS I WALKED IN LOOKING FOR A COMPUTER FOR MY COLLEGE GIRL AND A SALES PERSON EXPLAIN TO MY GIRL WHAT WAS BEST FOR HER NEEDS MEANING A COMPUTER THAT WILL DO HER NEEDS WITH OUT EXPENDING TOO MUCH FOR A FANCY EQUIPMENT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised. None of the issues in the negative reviews were evident.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how well this works. I bought it primarily as a work computer to be able to use on the go and love being able to switch between tablet mode and laptop. Tablet mode is great to use on the plane when limited space is available as well as use with airplane mode. Plenty of memory for everyday use in addition to use with work. Decent screen size, touch screen and be sensitive which takes some getting used to after switching from a non touch screen, and faster processing than I was previously used to. Not too heavy to carry around daily if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop minus the opening of the laptop. Not sturdy enough, feels like it may break when I try to open the laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it it fits my needs and does all the jobs that I ask of it and I am in love with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is ideal for home or office and has a fast processor and loads of memory. Most computers with these features are hundreds more and there is little advantage beyond solid state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a sleek, light laptop and needed latest windows version to use for personal use, banking, etc... Also added Microsoft office products for business use. Laptop is great, screen and visuals are very clear, good color, and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son to go to college. He has been using it for a month with no complaints or problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning my way using a 2-in-1 & windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it enough to be fair. So far I do like the screen size, and flipping to use as a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only negative - is the display driver frequently shuts down - but then immediately recovers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new product with outdated drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite having gone to Geek Squad twice I continue to find that there are out of date drivers that cause performance issues. Wireless is a real source of problems as is backup. I expect more from both Dell and Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Light weight and ultraportable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife mainly for language programming and so far it didn't disappoint her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about this laptop, it was a great purchase. There is so much memory and storage and runs quickly. We also love the ability to turn the screen completely around for just tablet usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works really well. It is very easy to install. 1000GB. This laptop also runs programs very well. It is just awesome. Very recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a really long time to purchase a computer. I read reviews......did a bunch of research.....etc.etc. I have to say this Dell computer is the best computer I have used in a long long time .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the touch screen option. The computer is very heavy, and I wish I had considered this when I was buying. The screen is large, and is great for watching movies and playing games. I would recommend this as a desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has done everything I have needed it to do. My wife uses it for school and she loves it. This is the perfect size for tablet mode also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COMPUTER FOR A STUDENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DAUGHTER LOVES THIS COMPUTER. IT IS EXACTLY WHAT SHE NEEDS FOR HER COLLEGE CLASSES AND ALL THE HOMEWORK THAT COMES ALONG WITH THEM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know which laptop to purchase but so far I love my choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good service. Highly recommended thus laptop.

    I would recommend this to a friend