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Customer Ratings & Reviews

$949.99

Customer reviews

Rating 4.6 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 24" 2K All-in-One for its overall performance and ease of use. Many users appreciate its speed and the convenient screen size for home offices. The simple setup and all-in-one design are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-176 of 176 reviews
  • Rated 4 out of 5 stars

    Mrs. Pat Weishaar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with this Dell al-in-one computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading online discription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived in very bad condition even though it was listed as being in good condition. It also showed that a mouse was included, but there wasn’t one. When I asked, they gave me a mouse, but it doesn’t work. On top of that, the item has many more scratches than expected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with mine contacted Dell said I could return under 30 day guarentee. Well since I thought I would be helping out Best Buy by buying it through them, I will not be making that mistake again because they have a 15 day return policy and will not honor Dells. My spport and allegiance with Best Buy has ended. I will be buying directly from the manufacter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Richard & Cynthia Sargent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No booklet to help set up the computer. Had to have “Geek Squad” come(had to pay extra !!!) to install items from the old computer,that the Mentor store said could not be done. Geek Squad rep was great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy another “open box” again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this “open box” excellent condition all in one , but it has been a nightmare trying to work with this, super slow, shuts down every hour, and then get freeze and I have to turn off and restart, do not thrust !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    New Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The New Dell Computer was what I needed to do all outside work daily

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money (junk)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nothing but issues from the day i got it dell sent me to ubreakifix it they had to replace the mother board but since it took so long dell or best buy will not stand behind it for a return now im suck with a over 800 dollar computer that i cant properly use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead Webcam that Best Buy did not catch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit had a dead webcam, what is worse it was an open box item that was supssedly tested. Best Buy used to be better than this. You may want to skip this machine and get something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok not what i thought it would be not sure if i would recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    upset,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because they - after three attempts - were not able to transfer the data from my old computer to the new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy for the cost . Nothing special about it does not let up does not let down no touch screen not worth the dollar will be returning soon not happy at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one. Fast and reliable. Unlike a lot of other all in one pc's, it comes with wireless mouse & keyboard. Screen is clear & crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Mom's Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Gift for my mom for Christmas. Mostly used for enjoyment...casino games, Facebook, etc. Its very fast and she just loves it! She is 94 and does very well with PC and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's working well. It's has a good security system. Make sure you write down your password.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gracie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think its great for my needs just wish it was touch screengracie

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it as Best Buy cancelled the order. I rescheduled pickup once due to having an accident. As I was trying to figure out how to be able to do the pick-up I was sent an email that the order had been cancelled because I didn't reschedule immediately.

    No, I would not recommend this to a friend