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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 84 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 84 reviews
  • Rated 4 out of 5 stars

    Great vaule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Systems runs great. I do wish it had more than one HDMI port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast hahahahaha. Great service.............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay so far. Still getting over the loss of $150.00 price match as the unit was not available for me to use until the day after the sale ended. It was waiting for the Geek Squad appt. This took the joy out of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    vga adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect does just what i need it to do from an adapter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Computer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself, and its setup by the in-store setup were excellent. The subsequent geek squad support by telephone when I experienced a problem was less than a positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forced to upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace 10+ yr old Lanova to upgrade to Windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer! I always liked Dells.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't looking forward to getting a new computer and transferring all the programs I use, but Windows 11 forced my hand. The Geek Squad did the heavy lifting and had me up and running quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Port quantity

    Rated 2 out of 5 stars

    PC review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC because need to exchange Windows 10 to Windows 11. My first new PC works for 5 days and after died. Thanks to Best Buy, it was exchanged to another one. One month later still working but not so fast as expected. Has not enough 3.0 or higher USB ports. My old PC with 12 GB memory worked much faster but with Windows10 which not supported now. Will not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I received wonderful help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received wonderful help the minute I wanted in the door. I also found that I could not get a better price no matter where I looked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by our IT guy and he was right! A little pricey but worth the money I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dominic Russo's Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I was looking for. The Geek Squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Love the AI and voice command easy to use and set up good tech backup

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Journey of a PC that never arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy keeps emailing me asking for a review so here it is. This review is for Best Buy and not the computer, as I never recieved it. I ordered this PC online and should have had it in one week. After 10 days and no further updates on package tracking I reached out to Best Buy. After a brief investigation they determined that the shipper, FedEx, had lost the PC. I still wanted the PC and asked if they could ship another. I was told that they had no more in stock. Not from my local store, but at all. As such I was offered a refund. 3 weeks after ordering this PC from Best Buy I had my money back and purchased another Dell PC elsewhere. I will be cancelling My Best Buy rewards account as well. Not worth the money if they don't have the items I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works lightning fast out of the box. Highly reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spruell purchase and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super piece of equipment. GEEK Squad service wise, less than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer perfect size nice and quite and fast performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and faster with more storage. First time Dell user. Well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast. I am not limited in the pictures I can store. Small footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very satisfied with my Dell. Sales person was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simply to use this dell tower. Still learning full functionality!

    I would recommend this to a friend