Customer Ratings & Reviews
- Model:
- G15RE-A947GRY-PUS/A951GRY-PUS
- SKU:
- 6461723
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the performance and graphics capabilities of the G15 gaming laptop, frequently citing its value for the price. However, some users noted concerns regarding screen brightness and the laptop's tendency to generate heat during use. The build quality received positive feedback, but the weight and fan noise were also mentioned as potential drawbacks.
This summary was generated by AI based on customer reviews.
Great Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this laptop. It is great for school and for gaming:
I would recommend this to a friendDell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with our choice of a Dell computer and a printer.
I would recommend this to a friendMerry Christmas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas Gift for my grandson. He enjoys it so far.
I would recommend this to a friendDell gamer laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for my daughter - plenty fast for her gaming needs
I would recommend this to a friendplayer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked better than expected. Would recommend this to anybody
I would recommend this to a friendGaming/streaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son. He loves it. Video graphics are great.
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is fast, excellent, easy to travel, it is not screen touch.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Excellent product, Excellent product,
I would recommend this to a friendDope little set up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc for gaming if you get an external harddrive
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop, got it for my daughter for a Christmas present
I would recommend this to a friendL R TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound looks really good on the wall.
I would recommend this to a friendHappy Computer Buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. The folks at BB did a wonderful job
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves it and plays it when he isn’t able to watch tv
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great laptop does everything intended to do
I would recommend this to a friendGreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it,,.........................................
I would recommend this to a friendGood fps in games like fortnite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good laptop if you are into gaming.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall performance is what one would expect for the price at the time which was $700. Downside I’ve had this thing 3 months and the arrow keys are breaking. Still under warranty and the Dell support was surprisingly quick to call but I have to wait for a box to be shipped to send the laptop in for repair when all I need is the key cap to clip in.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello JacobJ,
We appreciate you taking the time to leave us your review. We apologize for the broken keys issues you have come across with your Dell G15 gaming laptop. This is certainly not the experience that we like to hear from our customers. We appreciate your feedback and will use it to help improve our current and future products.
We hope that the replacement of the keyboard keys will make things better for you and ensure the quality Dell always intends to deliver.
If you come across any other questions, issues, or concerns, please use the information below to contact Dell Support directly.
Best,
Summer@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Hinges failing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest build quality the hinges started failing on it
No, I would not recommend this to a friendGreat budget laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure what to expect with a $850 laptop but for what it is, couldn’t be more satisfied. More than enough power for work purposes and light gaming.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Caleb,
Thank you for taking the time to leave us your valued feedback. We are happy to hear you are enjoying your Dell G15. This is what we love to hear from our loyal customers. We hope you continue to enjoy your system. Should you need support for your PC in the future, you can use this support page link: https://dell.to/3H9Wyf2.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Great but claiming warranty at dell os hard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great after 2 months the webcam broke down and its hard to claim warranty at dell.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings Chest,
Thank you for your feedback and input. We apologize for the issues you have come across when trying to use your webcam. We would love to help right away. To reinstall the webcam drivers, perform the following steps.
1. Close any applications that are using the webcam (this may include web pages). Save and close any applications that you are working on as the computer will need to restart.
2. Press and hold the Windows key, and then press the q key.
3. In the search box type device manager.
4. Select Device Manager (Control panel) in the list of results.
5. Touch or click the plus (+) sign to the left of Cameras or Imaging Devices.
- Note: When there is no listing for Cameras or Imaging Devices, "Contact Technical Support."
6. Touch and hold or right-click Integrated Webcam or USB camera.
7. Touch or click Uninstall.
8. Confirm the uninstall process by clicking OK.
9. Once uninstalled, restart the computer.
- Note: Windows 10 will automatically detect and install the Webcam drivers.
10. When the Webcam does still does not function, the webcam software should also be uninstalled and reinstalled after the drivers are installed. Contact the Webcam software provider for assistance.
If you still come across issues with your webcam, this link can be used for further solutions and details: http://dell.to/3m00ioA
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell