Customer Ratings & Reviews
- Model:
- I7588-7378BLK-PUS
- SKU:
- 6212435
Rating by feature
- Battery Life
Rating 3.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the high performance and excellent graphics of the G7 15.6" Gaming Laptop, along with its affordable price and ease of use. However, some customers point out that the screen brightness could be improved, and some have noted concerns about the laptop's weight, battery life, and fan noise. The storage options are also a point of discussion, with some users suggesting upgrades.
This summary was generated by AI based on customer reviews.
Perfect option with graphics capability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met the spot for price, flexibility and on site set up..
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features and quality offered at the price is great.
I would recommend this to a friendVery nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very nice with very little downsides.
I would recommend this to a friendHot Machine..!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this PC laptop is doing exactly what I expected.
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer and Best Buy staff was great
I would recommend this to a friendExcellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an amazing purchase with a very good deal.
I would recommend this to a friendDell Customer Service Ruined Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself was not terrible. It was quite nice actually. When I came across a problem (that ended up being a simple fix) I decided to call Dell and they are the rudest people ever. Bestbuy is awesome but dont buy Dell products! Stick with HP, etc.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello AKirk38,
We're sorry to hear about the issues that you had with Dell's Support Team. We are glad that you were able to fix your computer. If you do have additional questions about your computer you can check our Product Support Page here - https://dell.to/2G7CcU6. We hope that your computer will run smoother for you in the future.
Best,
Bryan
1-800-624-9896
Annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expect to do some updates when starting with a new computer but I was unable to use my WiFi until I updated and the graphics card was incompatible without updating. 2 hours later, I was able to actually use the system. Annoying to say the least.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Smrt90,
Thanks for your review. We're sorry to hear that the set up of your computer was not as easy as you hoped it would be. We'd recommend using Dell's Support Assist App to help with the set up of your computer in the future.
If you have additional questions about your computer you can check our Product Support Page here: https://dell.to/2G7CcU6.
Best,
Bryan
1-800-624-9896
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vary good fan. Nice keyboard. I recomend to all!!!
I would recommend this to a friendGreat graphics and memory on this hard working lap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this laptop at work and it has all features.
I would recommend this to a friendNice hardware - bunch of bloatware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Particularly painful is the experience with the so-called free games from Intel. They don't load, they force you to register for 4-5 spammy websites, and even then they don't load right.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .alameda,
We're sorry that the set up of your new computer is not working out the way you hoped it would. Here are some programs to consider uninstalling from your computer if you do not plan to use them: https://dell.to/2JruiaG.
Best,
Bryan
1-800-624-9896
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price i would reccomend to all
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, capable, wonderful display, drives large wow
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! This computer is great!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Cons mentioned:Screen brightness
Keeps Freezing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of trouble with this computer since my purchase. It keeps running up to 100% on the CPU and then freezing the screen. It happens frequently and is a big pain when i am in the middle of a meeting and it freezes. The only fix is to close the computer screen down, wait and then open it again, then restart everything.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .grusgott33,
We're sorry that your computer is running at 100% and that your screen is freezing. You may want to diagnose the freezes by following these steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
We hope that these steps will help your computer perform better for you.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Heat
Just say no
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it - it overheats after an hour of game playing. Dell - don't respond with tips, we already did what you said in posts with this same problem. The cooling fans just don't work right on this laptop...time for a redesign. Had it for 3 days, after 1 hour of game playing it gets so hot you can barely touch it. Thinking about returning and going with a different brand.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello NickParker,
Thanks for trying the suggestions that you found on previous posts related to overheating. Perhaps you could reach out to Dell's Technical Support Team for additional tips and tricks to keep your computer operating at a cooler temperature: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Screen brightness
broken
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does not have 1 year of use and it is already broken. It gets dark, opening it sometimes turns on and sometimes it gets dark.
No, I would not recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Fan noise, Screen brightness, Weight
looks good but one thing is missing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this computer in the 33016 store about 2 hours ago and this are the note so far: status: "open box" condition: "satisfactory" missing accessories:"NO MISSING ACCESORIES"// half of the charger was in...missing the cable that goes in the electrical outlet, I'm lucky I got one borrow but I have to go and ask for it at the store. comments: "Minor Scratches/Marks"//one minor scratch in the bottom so you can see it until you flip the laptop...main reason why I buy it....this scratch gave a really good discount manufacturer warranty: I will have to check with Dell to see how many month I have left So far a havent done anything but set it up and download/update the apps. the netflix gave me an error twice so I uninstall/install and is now working. Open the app store and it start downloading the updates and leave it for about an hour but all of the sudden I heard the fan - it was subtle yet it was a quiet room so you could notice the little noise, I was concern because I barely touch the laptop, check the task manager and few resources were in used but close to the screen was less than warm. Monitor//read so many rewiew about it, it looks good byt not great, a little bit dark for me. I search if I was a lucky one but no....Control Panel - device manager - panel - details - hardware ids(dropbox) and the result was MONITOR/LGD053F :( UPDATE WITH THE FAN.....3 TIMES NOW! ok now is embarrassing, im next to a macbook doing the same thing JUST USING BROWSER but mine is the only one with noise and a little bit warm close to the screen but no in the keyboard. After 2 hours, try to put the computer with a little multitasking: Netflix and youtube on, downloading and installing MySQL and Photoshop CC it went from 7-9% to 40-45% CPU usage + fan noise(no subtle any more), lift the computer about an inch and noise went down and usage too, I thought this my have help but it happened later with a of 45% but always return to 20% after a few seconds. let me know if this is normal Nice keyboard, no problem with the blue color...I barely see the keys while I type so doesn't bother me at all. I will give another update if I find anything new. +good looks +nice keyboard +good sound for a laptop +fast +cheap for all the discounts -missing cable for charger -fan noise -heavy -dark screen
I would recommend this to a friend ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the two hard drives were great in the for a few months. but the C drive at only 128 gb and the main drive became full. constant issues trying to back it up.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .robert,
Thanks for your review and we're sorry to hear about the storage issues that you've had up to this point. If you have questions about your computer you can always check our Product Support Page here: https://dell.to/2G7CcU6.
Best,
Bryan
1-800-624-9896
not bad for beginner's
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.low entry gaming. build your own for 600 bucks. you tube it! other than that pretty good start gaming PC
No, I would not recommend this to a friend