Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $208.99
Clearance
The comparable value price is $219.00

Customer reviews

Rating 4.4 out of 5 stars with 173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Inspiron 11.6" Chromebook's ease of use, long battery life, lightweight and compact size, and its affordable price. Positive feedback frequently highlights its portability and suitability for basic tasks. However, some users note performance limitations, particularly with demanding applications, and express concerns about screen quality and durability. Overall, the Chromebook receives positive reviews for its ease of use and value, but potential buyers should be aware of its performance constraints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-173 of 173 reviews
  • Rated 3 out of 5 stars

    Good for gmail and websurfing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gmail and web surfing. Not much else. Very basic, quick start up and minimal usage beyond Google chrome.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Brc4you,

      We hope that you're enjoying your new Chromebook. If you have additional questions about it you can check our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Nice but very small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller than expected. Nice for someone who travels a lot but that’s about it

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Saraya,

      Thanks for your feedback on your new Chromebook. If you have questions about your new computer you can always refer to our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slow but gets the job done and it’s good for studying

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Llllll,

      We're sorry to hear about the slow performance that you're experiencing with your Chromebook. We'd recommend the following steps to check for updates on your computer:

      1. Turn on your Chromebook.
      2. Connect your Chromebook to Wi-Fi.
      3. At the bottom right, select the time.
      4. Select Settings.
      5. Select Menu and then About Chrome OS.
      6. Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using.
      7. Select Check for Updates.
      8. If your Chromebook finds a software update, it will start to download automatically.

      You can read the full article here: http://bit.ly/2E4lNRd.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Wish it would work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer three weeks ago and had to take it to Geek Squad. It kept restarting every five minutes. Hopefully I get it back and it’s fixed.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Malauri,

      Thanks for your review. We're sorry to hear that your computer kept restarting. After getting your computer back if you have additional questions about your computer you can visit our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    didn't meet our needs

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computers did not meet our needs as they did not contain the software needed for our tech support team to service them. We returned them for a store credit and were able to upgrade to the laptops that we needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven't used product yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer not best. Daughter uses it for class. Its a chrome note book. Not as fast speed as i would of liked. But for a 6th gradee didn't want nothing too expensive due to age base. But u couldn't beat price.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Booman,

      Thanks for your review. We're sorry that the Chromebook is not everything that your daughter was hoping for. If you have any questions you can visit our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    Product Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned the product due to its capability. Chromebooks are made specifically for school. You are not able to download many things. It was originally purchased for my son who is a gamer. Bought an HP instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screen is medicore-returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All things works well in the Chromebook but for me the screen was not. It just lack clarity and was dull. Since that is what I was looking it did not provide me with the needed image to keep.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a few months after my son got it, which is really sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW and annoying.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded it back in within a week of purchase. SLOW as a drunk turtle.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, screen iffy?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many computers. I needed something cheap I wouldn't worry about too much when I was doing more casual stuff like carrying in my backpack to work or sitting around waiting for the kids at some activity. The cost was right so I got it. For the money it's pretty good. Reasonably fast. The screen best viewing angle is very very narrow, move more than 4-5 inches from it and the screen appears yellow and stuff gets hard to see. The speakers are not so good either. Maybe at this cost you should still compare your choices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counterintuitive keyboard... the keyboard is not standard as the location of the caps lock button on most computers is a search button on this one. Fast processor, lightweight but just was not for me.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Simple & convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop to fit my personal needs & this chromebook was perfect.

    I would recommend this to a friend