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Customer reviews

Rating 3.9 out of 5 stars with 835 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the Inspiron 11.6" Laptop for its portability, compact size, and affordable price. Many users find it perfect for students and everyday tasks. However, some customers express concerns about its limited storage space, slow performance, and insufficient memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 835 reviews
  • Rated 3 out of 5 stars

    OKAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OKAY FOR MINIMAL USE USED A EXT HARD DRIVE-DIDNT WORK WELL

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello LARA2018,

      We're sorry that your laptop is not performing exactly as you had hoped. You can always view our Product Support Page for any questions that you may have: http://dell.to/2om4IeG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    nice look and does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the design is really sexy, and does the job. I recommend for regular office work or for student.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      PeanutButterJ3lly,

      We appreciate your review. We're glad that your computer is meeting your needs. If you have additional questions about your computer you can refer to our Product Support Page here: http://dell.to/2om4IeG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Dell Computer and virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units were ready as required and picked up on time without any hassle. Equipment in accordance to specs and prices very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a Mother's Day gift. She's enjoying it. Hasn't put it down yet. Basically like a good tablet with a keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for beginner teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece is entering high school and we bought this for her. The computer runs well and has not given her any issues. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for training in the work place. It serves its purpose for basic use.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Very slow laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is not a great product..very slow and annoying

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Tylor,

      We're sorry to hear that your new computer is performing slower for you than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see what could help speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help your computer perform faster for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Excellent price on Dell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need for the plane when I travel. Excellent price and customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son opened the laptop and the rivets popped off the screen. I am not happy about it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Jetfrontier20,

      We're very sorry to hear about the pieces that came off of your new computer. We'd suggest reaching out to Best Buy's Customer Service Team here - http://bit.ly/2v2IVhI. We hope that they will be able to help you with your available options.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Laptop has been reliable and a great value. It is fast when processing, and the screen resolution is really clear.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Very slow response searching the Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was very slow when searching the Internet.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Mike,

      Thanks for your review and we're sorry to hear that your computer is running slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if you can find ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help your computer run faster for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son but he didnt like it because the internet crashes a lot

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Jesse,

      We appreciate your feedback. We're sorry to hear that the internet keeps crashing on your son. If you'd like to diagnose the reason for the crashes, you can follow these steps:

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/2WzrHlQ.

      You can read the full article here - http://dell.to/2u98Cct.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have as a second computer. It is much faster than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my husband and he loves it. He uses to check email and football scores. It gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to carry and compute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully light to carry. Easy to use. Speed is decent. Screen is clear. It gets the job done when I am onin the run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great value I love this computer fast and efficient great computer for seniors I give it 10!stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gift for my niece who is a teacher! It will be of great use for her!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I needed it for work so I can do work from home I can dial up and access my jobs network fast and easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but small harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get an external jump drive to help. Added a 128GB zip and I'm fine now.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      y2kksv,

      We're glad that adding more storage to your computer helped it work better for you. We'd recommend looking through your computer to see if there are any programs that you can remove in order to free up more space. Here are the steps to remove unwanted programs:

      Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Dell Laptops are working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Students grades 3-12 are using these laptops in a laptop Loan program for students. These are ver sturdy computers.

    I would recommend this to a friend