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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 835 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the Inspiron 11.6" Laptop for its portability, compact size, and affordable price. Many users find it perfect for students and everyday tasks. However, some customers express concerns about its limited storage space, slow performance, and insufficient memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 835 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what I needed and wanted. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional. Representative took the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality for the price. Easy to use. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Easy to setup and perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so nice for a new college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dell Laptop, easy to navigate. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I always have it in every computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm really loving everything about the Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Perfect purchase! Would buy for grands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inspiron laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, reliable, little laptop. Efficient and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast and easy to use. Good sound, good space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer for my 8 year old son it’s per

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor performer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossibly updatable, remarkably slow processing time, and literally almost no additional MG space, much less GB, to install new programs. System requested automatic updates, which halted due to lack of free space. And this was after ONLY installing MS Office Suite, zero other programs ever came onto this laptop. A total bust of a purchase! Pay a bit more and get a normal, operative, capable system with appropriate space and processing speed. I basically shelved this as a doorstopper within a month. Only 1 STAR!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, highly recommended to daily use. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop does everything I need it for and more

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    32 GB not enough to run Windows 10.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping this would be adequate for the kids to surf and watch netflix. 32 GB is no sufficient to run windows 10. no way to install updates

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Worst laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was so slow to boot up, thought I was using a 486! When it finally boots, every command was a three or more minute wait! Beware of this unit!!!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Pharaoh,

      Thanks for your review. We're sorry that the boot-up time for your computer is longer than you had hoped it would be. We'd recommend limiting the number of programs that boot at startup. You can limit these programs by following these steps:

      1. Close all open windows.
      2. Press CTRL + Shift + ESC key together on the keyboard.
      3. In the Task Manager window, click Startup tab.
      4. Select the program or application that you want to disable from loading during startup.
      5. Right-click and select Disable.
      6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
      7. Restart your PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help with the overall performance of your new Dell computer.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 2 out of 5 stars

    stoped working after one year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing sucks!!!! it stoped working less than an year off purchase. the repairs was more than what is worth it wont hold charged or turn on just horible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disgraceful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could have given zero stars I would have. I bought this laptop needing an upgrade for school and right out of the box, it was UNBEARABLY SLOW!!! Even after updating well over 12 hours overnight, it was still slower than a legless turtle, and I have witnessed such a turtle move faster than this laptop. I feel like this was the click bait of Dell computers and that is saying something since never before have I had an issue with a dell computer. I was very disappointed and returned it within the week.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      DannyCuervo,

      Thanks for your review and we're sorry to hear how upset you are with your new Dell computer. If you have similar issues in the future we'd recommend that you run the Windows Performance Troubleshooter so that you can see if there are ways to speed up your computer:
      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    NEW - DOESNT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went thru the necessary setup for windows 10. After I restarted it accepted my password to login. I went out of town with the laptop tried to login and it wouldnt accept the password - it never accepted it again. When I returned home I was now past my window to return it, and Geek Squad wanted $50 to attempt to fix it bc I was past the return window - BTW I was told to take it to Geek Squad from a Best Buy Chat rep. - I left that POS on the counter at the store and walked out. - Waste of time and Money DO NOT BUY

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer I have ever owned. It is extremely slow right out of the box. Will not buy dell again.

    No, I would not recommend this to a friend