Customer Ratings & Reviews
- Model:
- I7391-7520BLK-PUS
- SKU:
- 6373028
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Laptop for students and Business excellent speed good brand and great deal always buy from Best Buy . They match Price Customer Service is great!
I would recommend this to a friend - Cons mentioned:Heat
Laptop overheats
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fit and finish of this laptop, but it overheats when you use it closed clam shell. Read the reviews, other people have had problems with this computer's thermals. I suggest Dell's XPS line of computers...they will probably give you better performance and thermals. Also, the CPU fan failed two weeks after, I purchased this laptop. I took it back and got a MacBook pro.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Deon,
Thanks for your review. We're sorry to hear that your computer has been overheating. Here are some tips that will help your computer run at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
We're sorry to hear that you decided to return your laptop but we hope that you will consider Dell again in the future.
Best,
Bryan
1-800-624-9896
Excellent for homeoffice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the product, it is very nice for computer and tablet options since it comes with a pen already. I bought it for home office and it is good enough.
I would recommend this to a friendGreat deal for open box!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this computer for a huge discount as an open box deal. The computer isn't as fast as it should be and it doesn't cool nearly as well as advertised. That being said it's still a great little laptop!
I would recommend this to a friendGreat Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer for everything I need and is absolutely loaded with features! Reason I am giving four stars is because I am used to Mac computers so I am still getting used to the windows controls
I would recommend this to a friend- Pros mentioned:Touch screen
Great laptop!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at a lot of computers that matched what I was looking for. Chose this one based on size and touch screen. I have enjoyed using it since purchasing.
I would recommend this to a friend - Cons mentioned:Heat
Last dance Dell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen flickers, random power offs, overheating, and more overheating. This laptop is amazing when it works properly, but doing something as simple as opening chrome turns this thing into a small jet engine. Screen randomly flickers when I'm watching YouTube then suddenly my laptop goes off for about 2 - 5 minutes. Happens rarely but it's irritating to deal with.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Seahorse,
Thanks for your review and we're sorry to hear about the issues that you've had so far. We'd recommend reading this article about screen flickering and see if it helps resolve your issue: https://dell.to/2yQXA1Z.
If you'd like your computer to operate at a cooler temperature we'd recommend the following tips:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Weight
Very easy to use, lightweight and also has a backl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this laptop it does everything I need and then some. Its lightweight so carrying it is no problem. It will do whatever you need it to do.
I would recommend this to a friend - Pros mentioned:Ease of use
great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use great computer for college or high school students or for every day use recommended for all
I would recommend this to a friend - Pros mentioned:Weight
its a good computer. i love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its amazing!!! it has everything you need , plus easy to use and easy to carry since is really light weight. I love it, great space too!
I would recommend this to a friend - Pros mentioned:Processor speed
wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Mortgage Loan Officer and it is imperative that I have a machine that is reliable and fast. I will definitely recommend this device.
I would recommend this to a friend - Cons mentioned:Battery life
excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product looks and performance is better than advertised. Good (not great battery life) for all day use off a charger. Fast start up!
I would recommend this to a friend - Pros mentioned:Processor speed
Love how easy it is to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer wizard. But I am loving the easy functions and how fast I am learning to use my Dell computer. Super fast functions.
I would recommend this to a friend - Pros mentioned:Processor speed
Great camera and digital pen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of software and best camera as well as microphone installed. A little bit thermal issue but it works well and has a good speed.
I would recommend this to a friend - Pros mentioned:Ease of use
Tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best computers I have ever had, easy to use and the tablet is convenient for drawing as well as watching movies.
I would recommend this to a friend - Pros mentioned:Processor speed
Dell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is really good! Very handy theres alot of storage memory and fast.. i am so happy that i purchased this Dell pc.
I would recommend this to a friend - Pros mentioned:Performance
Great laptop.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great business laptop, no issues, love it. Its been running daily for awhile with no issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Dell 13"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has done everything I want it too. Love the size, portability and ease of use. Much faster than my previous Dell.
I would recommend this to a friend Became inoperative after two weeks.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the small size and 2 in 1 functionality. Set up went OK but after a week my external drives wouldn't consistently show up, it would occasionally refuse to wake up from sleep mode, and wouldn't start up. These problems persisted even after recovering from my restore thumb drive. Finally gave up on it and returned it to Best Buy.
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Great Computer with a beautiful screen!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer with a beautiful screen! Great price on sale The finger print reader works great getting into different users!
I would recommend this to a friend