Customer Ratings & Reviews
- Model:
- I7391-7520BLK-PUS
- SKU:
- 6373028
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
It is nice laptop. However the battery life is poo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.generally good but not best in my assessment. Battery life is 5to 6 hours which is not acceptable for high value laptop.
I would recommend this to a friend Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was a gift and it is the perfect size for a college student to take to class. Will fit on the classroom desktops.
I would recommend this to a friendGreat Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I liked the specs. It was also about $600 cheaper than the similarly spec'd Lenovo I was considering. I looked at reviews AFTER I purchased and was a little nervous. BUT, I have been very happy so far. Great Laptop. Plus I appreciate the simple price match after the purchase.
I would recommend this to a friend- Pros mentioned:Performance
Great business computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased several Dell - Inspiron units so employees can work remotely. Everyone has been very pleased. Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Everything about the Dell Inspiron is very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is light and easy to carry around. I also enjoy using it as a tablet and that’s the main reason why I bought the device.
I would recommend this to a friend - Cons mentioned:Battery life
Battery does not last long
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i would have read the reviews before buying. Battery does not last long.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Arod,
Thanks for your feedback and we're sorry to hear that your computer's battery is not lasting as long as you'd like it to. Here are some tips to help your computer's battery life last longer:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Processor speed
Great laptop for graduates!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Set up was easy, if you need help Dell support was great. Fast laptop, clear picture and a lot of memory.
I would recommend this to a friend - Cons mentioned:Heat
Unreliable laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within weeks of getting this laptop, it began to shut down by itself. The first time I took it in, it didn't do it for the Geek Squad agent and he suggested maybe could need a BIOS update (on a brand-new computer!) The second time, it did it to the agent within minutes of turning on. It also got hot. He took it to send back for repairs in August. In early Oct, status said to call Geek Squad. I called and the agent couldn't figure out why they wanted me to call and said the part (couldn't tell me which part) was in and I should have it in a week or two. Haven't seen or heard of it since and no one at Geek Squad on additional calls could figure out what the issue is, why the status said to call, or when I am going to get a working computer back. He said the "go to the store you turned it in to" and ask them!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
Thanks for your review. We're sorry to hear about the trouble you've had with your computer so far. We'd recommend unchecking the box in your power manager that allows your computer to shut down in order to save power. If you'd like your computer to operate at a cooler temperature we'd recommend the following tips:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Battery Not that good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Battery autonomie is terrible, it won't even last an hour. I just don't have time now to be on the phone with Dell since my school is fast pace. The pen doesn't work on mine, maybe Best Buy gave me a bad battery since this was an open box. But I do like the computer overall...
I would recommend this to a friend Excellent easy to ise.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the laptop is really nicely designed and has a lot of cool features. Excellent not to small not too big.
I would recommend this to a friend- Pros mentioned:Touch screen
Bought this as a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew and he loves the slick look. He loves the touchscreen feature and how easy it is to use
I would recommend this to a friend - Pros mentioned:Processor speed
Nice laptop with pen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fast laptop for schooling and normal gaming. I also love for having an included stylus pen.
I would recommend this to a friend - Pros mentioned:Processor speed
Worth the money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First laptop in the US. Handy, has multiple modes, tablet and laptop. Fast and reliable
I would recommend this to a friend Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great, fast, reliable as laptop or tablet. Customer support is excellent. Only drawback is battery life, wish it was longer
I would recommend this to a friend- Pros mentioned:Performance
Great lap top!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a MacBook Pro to this Dell Laptop-turned our to be a great decision. I love this Dell-
I would recommend this to a friend Great lap top
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greay lap top. Love the size and all the power. What a combo.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is perfect for everything i need and way more. The pen is a great addition the computer.
I would recommend this to a friend- Cons mentioned:Battery life
Well built and reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer! Solid built and fast. I still don’t know how the battery life is on this one
I would recommend this to a friend - Pros mentioned:Touch screen
Awesome laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Touch screen is also a great perk.
I would recommend this to a friend - Cons mentioned:Battery life
Nice system but.... the battery!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this for about 3 hours off the charger, watching some videos and went down to about 6%. Now it's charging, but has only increased about 3% charge in the last 20 minutes in charging. I would expect a 2-in-1 to last longer especially right out of the box. Will be returning.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .jenny,
We're sorry that you're not happy with how your computer's battery is performing so far. Here are some tips to help extend the life of your computer's battery:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
If you think that something may be wrong with your charger you can follow these steps:
We'd recommend checking the following causes of possible AC Adapter Error Messages:
1. Are you using a 3rd party or is a non-Dell branded AC adapter is connected to the PC or docking station?
2. Are you using an AC adapter with a lower wattage?
3. Is the AC adapter is not fully connected to the PC?
4. Check to see if the wall power cord is not fully connected to the AC adapter.
5. The AC adapter or PC's AC adapter port could be damaged.
6. The AC adapter is not recognized in BIOS (System Setup).
You can read the full article here: http://dell.to/2xQTan2.
Best,
Bryan
1-800-624-9896