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Customer Ratings & Reviews

Your price for this item is $1,169.99
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The comparable value price is $1,299.99

Customer reviews

Rating 3.9 out of 5 stars with 501 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 501 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works well for me. I would recommend it in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell inspiron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop works amazing. So amazing that I love it. I7 core processor really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little computer is lightening fast. Sceen resolution is great. Great for work or leisure.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Cuimia

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it too much , thin and lighter, i used it all day , i love dell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine in preparation for migrating from a macbook. It exceeded my expectations with the hardware and setup. I was able to deploy Ubuntu to this machine with 98% hardware support out of the box. Can't seem to get the fingerprint scanner to work under Linux. Also the machine has plenty enough power to create a virtualbox image of Catalina to run when my withdrawals from Mac OS get to great. Overall magnificent machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for class and school. The only thing that could improve would be the trackpad. Not the best but not bad overall.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Too hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spec and the price are very good while it is on sale. However, overheating is the major issue I returned it. When you start cold-boot, the laptop is getting hotter and hotter. Eventually the machine becomes too hot and then shut it down automatically.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexibility, plenty of memory, super-fast and versatile!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Can’t believe the deal I got on this computer! Very fast and great product!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I needed and what I was looking for, a strong laptop that works well under pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop - speakers sub par

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a good laptop - definitely like the smaller size with the extra power capabilities. The sound however is terrible and you can barely hear anything - i'll be calling Dell to see if there is something wrong. Otherwise it is a great computer - looking for a good excuse to use the pen but it looks cool sitting there in its dedicated spot just below the screen and I haven't lost it yet!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but returned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item in "open box satisfactory" condition. I liked the computer but the power button/fingerprint reader was broken (the computer would still turn on because there is some sort of sensor that detects when the lid is opened and turns on automatically). I returned the computer as a result.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light weight yet powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very light weight and responsive screen, excellent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, powerful , sleek and beautiful display. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal. I had my eye on this thing for a while and missed the first sale. I purchased in March '20 right as COVID hit. It has been a pleasure to use and interface with. Powerup and windows are super fast. Form factor as it relates to size and build is exceptional. Stylus function is good, but don't use it a much as I thought. Overall experience is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The best laptop for my needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an actress and am constantly editing self tapes. This laptop has the speed I need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and features. Little heavy for small laptop. Pen does not work as I was hoping but still usable...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Unhappy Coustomer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase at the beginning of the pandemic when best buy first started curbside pickup only,To say the least things seemed quite chaotic. I had planned on going to the store and being able to look at a variety of laptops but instead I stood outside and the associate brought them out one by one to show me my options. I ended up finding a computer thst I was happy with. There was some confusion at checkout because according to my purchase records the item was returned and purchased a second time. I always get the protection on my electronics but somehow I got it on Microsoft office and not on the PC. I am very unhappy with this and will be contacting corporate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It's a great computer but it was to small 13 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer but I exchange it for a 15.6 which it's bigger. It's a fast computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer like it a lot would recommend to others

    I would recommend this to a friend