Customer Ratings & Reviews
- Model:
- I7391-7520BLK-PUS
- SKU:
- 6373028
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.
This summary was generated by AI based on customer reviews.
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with purchase at this time. Only wish I had purchased a larger screen.
I would recommend this to a friendIt works good!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use it a lot, but when I do, I don't have any problems with it.
I would recommend this to a friendBad webcam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop but the one I got had a broken webcam, I guess this is common because the other ones on the floor had this issue too where the plastic housing for the camera falls out of place and covers the camera
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello kenji,
We are sorry to hear that you are experiencing difficulties with your Inspiron. Provided the issue is hardware related, it may be repaired/replaced if covered under its limited warranty. We recommend contacting Dell Support for further assistance in this case. They are available online, over the phone, or via email for your convenience.
Best Regards,
Anthony P.
Great laptop, great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised with my recent purchase! Easy to use and quick set-up
I would recommend this to a friendUser friendly,fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to set up, easy to work Sign in by fingerprints? I have to learn
I would recommend this to a friend- Cons mentioned:Heat
Over heating and Frozen screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product 14 days ago, the packaging wasn't so great as I could see dust on the wrapped laptop when I pulled it out of the box. When you switch it on, it gets heated up and stays for a long time before it cools down. After 13 days of using it, I had to return it because the screen froze and it wasn't responding to the ON/OFF button. I wasn't even able to get my data off the laptop! My kind advice, try another product!
No, I would not recommend this to a friend Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this my laptop some of my colleagues even want to buy one.
I would recommend this to a friendDecent computer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the 2 in 1 features and the pen feature. I wish it had more storage.
I would recommend this to a friendfast startup and good response..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery gets hot. Need to adjust power setting to less performance.
I would recommend this to a friendNeeded more better options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as open box. It has a good configuration which can do most of the routine tasks but I wish it would have more choices in terms of affordable prices.
I would recommend this to a friendBrand response from YourDellTeam
Posted .TechGuy,
Thanks for your review and we're happy to hear that your computer is working well for you so far. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2Qk5Uh7.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Fan noise
Loud fan. Heats up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan seems to always engage even with no applications running. Wanted to try the unit further but there was an issue with the power button and the keyboard gets hot. Returned.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Mike,
We're sorry to hear about the issues that you had with this computer that led to you returning your computer. In the future we'd recommend trying to update the BIOS on your computer to see if this helps with the fan noise that you were experiencing. We also have some great tips to help keep your computer operating at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
ok!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't like much but 4k is ok in13inch screen can't tell much.
No, I would not recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine and the laptop is best in class in dells lineup
I would recommend this to a friendGreat 2-in-1 for students
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2-in-1 laptop is crystal clear to view and the 2-in-1 feature is really handy for watching movies or taking notes. The version we selected is fast and has enough storage and battery life to get you through the day. Great choice for a high school student-into college student.
I would recommend this to a friendworks great, no problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.finger print magnet. realy slippery, scared im going to drop it.
I would recommend this to a friendJust the right size
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop to replace our old computer. It has lots of options already on it and it just the right size. Small enough to take with you, big enough screen and keyboard to use comfortably.
I would recommend this to a friend- Cons mentioned:Camera quality
Camera was defective plus missing items. Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this open box item which clearly mentioned that there are no missing items or accessories but this box was missing the Dell Pen and the Dell wireless mouse which was supposed to be included. Secondly the camera was defective which when discussed with Dell Tech support mentioned that it needs a assembly check. This was disappointing, I am trying to check with Bestbuy if there is a way of negotiating on this because I really the hardware configuration on this box.
I would recommend this to a friendBrand response from YourDellTeam
Posted .RecommendedBuy,
We're sorry to hear about your purchase experience with your open box purchase. Please follow up directly with Best Buy to find out about your return and exchange options: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
Great Laptop Indeed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop looks good, and I smoothly picked-up the item.
I would recommend this to a friendFinger print recognition a bit off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop but fingerprint recognition is hit or miss
I would recommend this to a friendGood for remote work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop to work remotely and this did the job.
I would recommend this to a friend
