Customer Ratings & Reviews
- Model:
- I7391-7520BLK-PUS
- SKU:
- 6373028
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.
This summary was generated by AI based on customer reviews.
She liked it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one of these for the office manager, now it is time to replace the Paralegal’s computer as well. She liked the office manager’s computer so the rest is history.
I would recommend this to a friendDell laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good deal on an open box purchase. It was missing the power cord and I purchased it through Dell. The manager and Charles were helpful and knowledgeable.
I would recommend this to a friendAwesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as an open box for an incredible price. It is blazing fast and the 4K screen is beautiful. In addition it is light and compact. I highly recommend this product
I would recommend this to a friend- Cons mentioned:Internet connectivity
Not to good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept disconnecting from my internet, when it did connect kept stalling using applications.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Anthony,
Thanks for your review. We're sorry to hear about the WIFI concerns that you're having. Here are some steps to troubleshoot your connectivity:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Best,
Bryan
1-800-624-9896
EXELENT COMPACT LOPTOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed and more... excellent . especially for business trips, and to print all my documents, or to keep my accounting and sometimes to design and control my business.
I would recommend this to a friendThe screen cracked in 3 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without doing anything, the screen crack in 3 weeks, first small line, then the line increased to 5 cm in 5 hours.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Ants,
We're sorry to hear that your screen cracked after having it for a short time. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2Qk5Uh7.
Best,
Bryan
1-800-624-9896
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an okay device but for the price, it can’t handle too many a bit demanding apps that even an iPad can handle.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Sdee,
We're glad that your new laptop is working for you. If you'd like to see if you can improve the performance of your computer we'd recommend running the Windows Performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Fan noise
Fan noise too loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to silent laptops, those that dont have a loud fan. This laptop's noise was so loud that it didnt seem right. Even thought I spent a lot of time with remote tech troubleshooting and even had a technician visit and replace fan, it still seemed very loud. I am happy now with my Microsoft Surface Pro which has no fan.
No, I would not recommend this to a friend Great laptop for fmily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer for all our family needs. Bought it for our daughter to use for school but it has a lot of advancements from our older computer I love too!
I would recommend this to a friend- Cons mentioned:Battery life
Battery overheats and goes dead while plugged in
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop from Bestbuy in June, 2020. A couple weeks later, the laptop popped up a screen that the battery was almost dead - despite the fact that it was plugged in to AC. This has now happened several times, and the battery frequently gets very hot to a level that I'm worried about a fire.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .TravelingEngineer,
We're sorry to hear about the issues that you're having withy your new computer. Here are some tips to help it run at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
If you are continuing to have power connection issues we'd recommend checking the connection between the computer and the AC adapter cord. If that connection is secure please check the connection between the cord and the AC adapter brick to make sure that it's tight.
If you need any additional assistance please reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop, best one I've had so far. Currently just using it for school and some gaming but excited to get to use the stylus for art later on.
I would recommend this to a friendVery quick to start and 2 convertible screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not expect that I use the screen in convertible mode such a lot. During this Coronavirus emergency, it’s useful for my home workout, watching movies, etc.
I would recommend this to a friendSo far so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is working great so far. I had to upgrade the bios since it was needed according to dell... thanks
I would recommend this to a friendRead the fine print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don't write reviews but I am compelled to write one this time. My purchase did not include dell pen and I called support who pointed me to the overview and asked me to read what's included section of overview and he was right dell pen was not there. So the purchase does not come with Dell Pen. Second I purchased Open-Box Satisfactory so when the system booted it greeted me with saying the windows key is not included so can not activate windows. Oh well, you get what you pay.
No, I would not recommend this to a friendLove my Dell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Dell: reliable and durable! The only downside is that with the new OS, Microsoft Movie Maker is no longer available. What a shame!
I would recommend this to a friendDisappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this less than a year and the webcam and mircophone are both bad. I am told I would have to pay to have them fixed, when the laptop isn't even a year old. I am definitely disappointed. I like to laptop other than those two things breaking. It makes it harder because I need both to do my classes.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ImAmSad,
Thank you for your review. We apologize for the issues you have come across with your laptop. We would love to help right away and know more about the issue you are experiencing with your microphone and webcam. Please, use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Del directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-264-9896
Great laptop!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my girlfriend and she loves it. Haven’t had any problems and the quality is really great. Highly recommend them
I would recommend this to a friendDell - Inspiron 13.3" 7000 2-in-1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell - Inspiron 13.3" 7000 2-in-1 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Optane - Black
I would recommend this to a friendPerfect for College Students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is a freshman in college and loves her new computer. It is speedy and easy to use. Convenient for being on the move!
I would recommend this to a friendCooling fan failed on first laptop.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooling fan failed on the first laptop I received however BB promptly replaced it. The second on has worked flawlessly.
I would recommend this to a friend
