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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 501 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 501 reviews
  • Rated 5 out of 5 stars

    Great computer for a college student

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the versatility of this computer makes it easy to go from taking notes in class to edit photos and videos to writing papers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to take to college. Better price than through the university bookstore & she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great powerful machines for the size. Great flexibility from laptop to tablet and the nice pen comes in handy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The fine print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller isn't always better. There is only one USB port! Using home and end button requires pressing the function key which makes keyboard navigation very inconvenient. Don't forget all the problems associated with switching from Windows 7 to Windows 10. Next time, I would at least get the 15" version.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Valued Customer,

      We're sorry that your computer is not working as well as you hoped it would. We'd recommend checking out the following Dell page which helps people transition to using Windows 10: http://dell.to/2wMZqyx.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Don't buy Dell

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy Dell. I bought an Inspiron 7391 and had to send it back twice for warranty issues. The most recent time was about two months ago and Dell is still in possession of my laptop, unable to repair it as they are experiencing delays in getting the necessary parts. Some delay is understandable, but they've had it for nearly two months and can't give me any kind of timeline. A week ago, they offered to send me a new laptop. I agreed and they said someone would call me in 1-2 days. A week later, I called back and they wanted me to agree to a refurbished laptop, subject to Dell approval and something about product availability. I've already bought a different computer and have moved on. I'm just trying to recover something from the money I've sunk into this regrettable investment.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Tedd,

      Thank you for your purchase and we are sorry to hear about the warranty and repair process that you have gone through. We will be sharing your review with our team so that future enhancements to this process can be made.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Beautiful design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful laptop it runs very smooth and the only downside would be the fan. It can get loud sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great computer for my college bound daughter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is taking up TV production course this fall and this computer is highly recommended by her teachers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box with a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on a Dell=Inspiron 2-in-1 laptop. I paid half price. It has worked like a champ for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is starting college this fall. She is pleased with the laptop and its features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another One

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second purchase of this line on top of a few other laptops. nothing wrong with them, I just trust this line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for on the go- doubles as a tablet with the flexible screen. Would recommend it for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look and good & decent configuration for my use on day to day activities. Overall it's good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from a Macbook Pro to this and must say I am quite impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snappy and durable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smaller portable form factor of this laptop. Beautiful screen, and never slows down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and running right away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was pretty simple. Curbside pickup was friendly and efficient. Machine setup couldn't be easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    distance learning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for her school distance learning and it works perfectly for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Very happy with the item and it should be available with windows professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching and eventually purchased this Dell Inspiron, I’m very happy with this decision..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kept losing connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home from the store. It kept kicking me of my wifi network. Ran the preinstalled help software. Bad wifi adapter. Called Dell since it was brand new.i was told the 60 day warranty was expired, because Bestbuy bought 6 months ago. Said I could pay to ship it to them. It needed the operating system uninstalled and reinstalled. Bestbuy wouldn't fix it because of Covid closing . So returned it and bought an HP directly from HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop! Very useful and rapidly to connect to any system, platform. Good battery.

    I would recommend this to a friend
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