Customer Ratings & Reviews
- Model:
- I7391-7520BLK-PUS
- SKU:
- 6373028
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Noisy cooling fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the computer for you if you want something that runs cool and is quiet. You would think a solid state hard drive would result in less heat. Not so. Sometimes it gets too hot for it to remain on your lap.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .GoldenState,
We're sorry to hear about the overheating that you're experiencing with your new laptop. Here are some tips to help your computer run at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
If your fans are making too much noise you may just need to update the BIOS: Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer.
You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
Best,
Bryan
1-800-624-9896
Great little laptop/tablet for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop/tablet for the money. The include pen and drawing app is really useful and fun.
I would recommend this to a friendIt is a great computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a very good computer. It my first dell computer. I’ll buy another’s dells computer after that one.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t use it but Dell laptops are known to be at the top. I think it will an excellent buy.
I would recommend this to a friendgreat computer, fast lots of features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in fast, great price. Can't beat the "same as cash" financing. Runs fast, lots of features
I would recommend this to a friendBought laptop for my son's freshman year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service seemed just fine and the computer seems to be working just fine. All as expected.
I would recommend this to a friendSome time laptop hangs need to restart again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some time laptop hangs need to restart again......
I would recommend this to a friendBrand response from YourDellTeam
Posted .Chan,
We're sorry to hear about the performance issues that you've been having with your computer. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to improve your computer's performance:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
DELL INSPIRON 13.3"
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love, Love my Dell Inspiron! It's perfect. Strongly recommend this laptop.
I would recommend this to a friendGood machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. Love the quick boot up and the pen holder is a nice plus.
I would recommend this to a friendDell Inspiration 13.3 Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell Inspiration Laptop is a great product with a good price. Happy with my purchase!
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Love the tablet conversion option! Pretty standard PC laptop otherwise.
I would recommend this to a friend- Cons mentioned:Heat
Overheats Dell Customer Service Is Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been overheating since day 1. It needed to be updated, and I have to have help from Dell, since it wasn’t working. Dell couldn’t get it to work either, and gave up. I will never buy a Dell again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Disappointed,
We're sorry to hear that your computer is not performing the way that you hoped it would. We'd recommend the following tips to help your computer operate at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, great app and wonderful app worth easy to use, recommend to friends
I would recommend this to a friendAmazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K laptop! It has everything you need and more!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, great service mgff if dh HD d GJ g go I fs hi is too h fm hi.
I would recommend this to a friendgreat all in one lap top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an affordable sharp computer and a good brand also. well worth the money
I would recommend this to a friendReally good and worth buying this laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good, fast and reliable laptop. I really liked the 4k display
I would recommend this to a friendNice Laptop/Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop/tablet. Got it on a deal of the day. Shipped fast.
I would recommend this to a friendGreat computer for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop with lots of nice features, the pen and tablet feature are great
I would recommend this to a friendGood.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and works just as expected. No problems.
I would recommend this to a friend
