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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the fast performance, touch screen, and affordable price of the Inspiron 13 7000 2-in-1 laptop. They appreciate its compact size, portability, and lightweight design, as well as the beautiful 4K display. However, some users have concerns about the battery life, overheating issues, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 381 reviews
  • Rated 4 out of 5 stars

    Dell Inspiron laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Dell Laptop. It is much quieter than my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 13.3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some battery issues , Dell team able to resolve it.Overall its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Travel friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small pc to work with and travelling buddy to carry with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the XPS.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you have an option between this and the XPS, spend the extra for the FPS. the throttling on this really sets the laptop back, and the insanely cheap keyboard for the price is bad. Two days in and my power key is already dislodged just from pressing it. Looking to swap it out, potentially.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Aaron,

      Thanks for your review and we're sorry to hear that your computer is not meeting your expectations. If you'd like to follow-up with Best Buy about your return and exchange options you can contact them here: http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    All good except blurry webcam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, no fan noise and not heat issues at all. Great finish and the battery is not bad, but the webcam is blurry I updated the software by going to Microsoft store but still its burry. Thinking of returning it.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Deejai,

      We're sorry to hear that your computer and camera are not fully meeting your needs. We'd recommend using Dell's SupportAssist App to make sure that all of your software and drivers are up to date.

      If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2EnNQyT.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Dell Inspiron 13 7000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is Very good with updated hardware Specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a satisfactory product with slight to no scratches on it. It was missing the pen and documents with it. Overall it was the best deal anyone could get. I got it for 580 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop/ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the combo Only had a short while but it is everything in one I ordered it and it was delivered in two days Facial recognition stopped working for some reason I do hope this can be resolved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty much what my son needed for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, easy to set up and equipped for a college student

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a very good product and a wonderful service!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Good but also minor issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is always running and gets very hot to the touch. When the computer was open and I wasn’t touching it, different screens would pop up and different icons would get clicked on, made it very hard to do anything

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Koffen,

      We're sorry to hear about your computer's performance. If you'd like to see if your computer can operate at a cooler temperature, here are some tips:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      If you'd like to cut back on the computer's fan noise we'd recommend updating your computer's BIOS: Update the BIOS:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Dell Inspiron 13 7000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is my favorite brand on laptops, they're very flexible and very reliable. When it comes to system updates, the Dell website is very up to date with this as technology changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I went with this ultra portable laptop. Included stylus that hides away at the top of keyboard is a nice addition without having to pay for an additional one. No lag and great graphics!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good two-in-one laptop, but it is somewhat expensive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    not worth it. especially as a student

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for a few months. Then it makes me erase the entire thing every couple of months after being on the phone with customer service fir hours. I've lost everything twice in one year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college students. Great buy and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the bill for internet surfing and banking needs. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente Product, The only issue that I have its a bad pixel on the screen, it was like that the first time I turned on. I will take it for service. Other then that product is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good i7 computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer is working great. No issues so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product satisfied with purchase. Still learning

    I would recommend this to a friend
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