Customer Ratings & Reviews
- Model:
- i7300-7319BLK-PUS
- SKU:
- 6409063
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the fast performance, touch screen, and affordable price of the Inspiron 13 7000 2-in-1 laptop. They appreciate its compact size, portability, and lightweight design, as well as the beautiful 4K display. However, some users have concerns about the battery life, overheating issues, and fan noise.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Some difficulty setting it up though
I would recommend this to a friendGreat Laptop for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, light weight for travel. Easy to use.
I would recommend this to a friendGreat laptop in a small package
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with excellent computing capability. Very compact and works well for travel. Heat and fan noise are as expected but can be managed or traded with performance.
I would recommend this to a friendGood Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop to use. I Love the design of it.
I would recommend this to a friendLove the feel and speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still figuring it out after years on an Apple
I would recommend this to a friend2/1 laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop super fast and great size to carry. comes with pencil that fits in top slot and auto recharges. The screen resolution blows my ipad pro away!!
I would recommend this to a friendDell Computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box. The screen is 4k and it comes with a stylus. Much faster than my old computer. It only has (1) USB a so you will need to get a hub.
I would recommend this to a friendGreat value, fast and light weight!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and it is very fast! Nice, lightweight and compact design. Easy to transport, light as a tablet. Helps keeps my home and work life organized!
I would recommend this to a friendAmazing computer for an unbelievable price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a computer with a built-in stylus! The 4k screen is amazing for working on video and photos edits. I love the use of the Bluetooth pen.
I would recommend this to a friendStylus not Operational
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer arrives with a stylus that doesn't work. I have spent many hours with Dell's technical support and the problem has not been corrected. I am a bit disappointed because my past purchases from Dell have been outstanding.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .StylusNotOperational,
We're sorry that your stylus is not working the way that it should. Thanks for reaching out to Dell Support for assistance and we're sorry that there has not been a resolution yet. If you'd like to reach out to Best Buy to find out your return and exchange options you can reach them here: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Customer service
Dell Laptop failed after 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this laptop on November 16, 2020 and received it within a few days. I only had it for 2 weeks before I started having problems. It finally totally failed on December 4. I had to take it in to Geek Squad and pay another $200 to have it repaired. New hard drive and reinstall OS. I would expect that if I pay $1350 for a laptop that I wouldn't have to pay another $200 to get it repaired when I have only had it for 2 weeks. I honestly don't know if I will be doing business with Best Buy again.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Marni,
Thanks for your review and we're sorry to hear about the issues that you had with your new computer. We'd recommend that you read Dell's One Year Limited Warranty Policy so you know if Dell is able to help you with any technical issues in the future: https://dell.to/39iwZuX.
Best,
Bryan
1-800-624-9896
Tiny but powerful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have it for a couple of days but so far it is what we were looking for. Compact, light-weight but plenty of processing, memory, and fast response.
I would recommend this to a friendPretty good but expensive for what it is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s ok. It’s not as responsive as I would like and it gets really hot but it does the job. I’ve only had it for a month so it should still be in top condition. Maybe I’ll revise this review after half a year or so.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Peter,
We're sorry that your computer is not performing as well as you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
If your computer continues to run hot you can try these tips:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
Work laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked the size and idea of this laptop. Have had Dell products in the past, so had no concerns about buying another one. The reviews I read were good but mine had an issue during set up where the Dell software would fight the Microsoft software. Computer would start up super fast every time and immediately say there was an up date needed. It would freeze during the update and that was it. I had to return it. The return was handled very smoothly and Best Buy took care of everything.
No, I would not recommend this to a friendGreat for the kids online classes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was thrilled to receive this lap top. I’m happy with the storage and other features to make it a lap top he can grow through the years with
I would recommend this to a friendHigh Quality Features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend. I has many high quality advanced features. I recommended it as something I would buy for myself.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast processing and an adequate amount of hard drive space. Great graphics and great specs for multiple tasks being performed at the same time.
I would recommend this to a friendGreat new car stereo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great people to work with, Installation was done very professionally, and quickly. Back up camera is awesome addition to my truck. Ken Bolan
I would recommend this to a friendDell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in place of my 2009 laptop I bought in 2009! I’m impressed with everything about it, hopefully it will last me just as long!
I would recommend this to a friendNeeds shop work already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio jack is already malfunctioning. Aside from that, it's doing the job so far, but I haven't fully explored its capabilities. There's always a trade off for size, but a single USB port seems light.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Eric,
Thanks for your feedback on your new computer. If you are still experiencing audio jack issues you can try the steps in this article to troubleshoot your concern: https://dell.to/2WLeOpI.
If you'd like more USB ports for your computer you can always consider buying an adapter that will expand the number of ports that you have available.
Best,
Bryan
1-800-624-9896