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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the fast performance, touch screen, and affordable price of the Inspiron 13 7000 2-in-1 laptop. They appreciate its compact size, portability, and lightweight design, as well as the beautiful 4K display. However, some users have concerns about the battery life, overheating issues, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 381 reviews
  • Rated 5 out of 5 stars

    Superb laptop with excellent specifications

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display and fantastic touch performance. Overall a nice laptop. Slot for pen can be given on the side like in Lenovo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed--smaller, light weight, and still holds my Microsoft Office plus other software. I would recommend highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic 2 in 1 for mobile wearhouse supervisors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 for mobile wearhouse supervisors is fantastic. It's has good CPU, Memory, and Storage for medium wearhouse/office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop with fantastic screen quality. Allows for fast web searching and overall a great work laptop experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop 2-n-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Delivered on time, easy to set up. Had a problem with the update and the Geek Squad took care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought is for my wife and she love its flexibility and easy to use. Its very fast and the stylus gives it a unique features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Active Pen works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razor sharp display. Awesome Power. Active Pen works great. Great product for a great price. Dell doesnt disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got open box and had to trade it in because there was a hard drive problem. Love the computer but the open box was a disappointment

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work really well for my daughter. Great specs on this laptop. She seems to have no major issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer, overkill screen.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product for the price I got it, performance is great, I would say the 4k screen is a bit of an overkill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for multiple programs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed the laptop. I ran multiple programs on it at once and it keeps up just fine. No issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent lap top has at great price ! would strongly reccomend ! Dell living up ot its reputation as the leader !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salem907

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect laptop!! I like the specs and quality. The only issue it's fan that make a lot of noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, compact, sturdy and excellent specs for the price offered. Looks and works great, no complains whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great size for us. Beautiful picture. We can see the picture in every angle. Everything looks like is live!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dell Notebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase and all of the staff were very helpful in providing guidance based upon my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    worst laptop & service from best buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop was used two days successfuly. on day 3, the connection for Wifi was lost entirely (completely disappeared from computer). we called geek squad, they couldn't fix. we took it in. Best Buy in store said they need 3-4 weeks to fix it.. it's nuts. hate them. wont buy anything there anymore. ever. also wont be buying a dell anytime soon. if you google this problem, evidently it happens a lot. really? then why can't anyone fix it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the connection issues that you had with your new computer. We'd recommend the following steps to help resolve your connection issue in the future:

      1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
      2. If the issue persists, proceed to step 3.
      3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
      4. Power ON the Modem, and wait for it to boot fully.
      5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
      6. Power ON the Dell system.
      7. Open Network and Sharing Center
      8. In the left side navigation pane, click on Change Adapter Settings
      9. Right click on the wireless connection icon and select Properties followed by the Configure button
      10. Under Wireless Options, select the Wireless N mode
      11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
      12. From the drop-down menu, choose Disable followed by Ok
      13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I ever had. This 2 in 1 laptop is really comfortable and easy to carry for travelling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a lag between using the touch screen and mousepad. The curser requires a lot of agitation to get it to move around and makes navigating slow and frustrating. I returned this time because I use my computer too heavily for these type of navigation problems. Also, it had the 2018 operating system and immediately needed an update. Also it’s only able to connect to android phones which the rep was misinformed and told me that my iPhone would connect so I’d be able to answer calls and send texts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful. I bought it 2 years before. And planning to buy one more

    I would recommend this to a friend
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