Customer Ratings & Reviews

This product has performed as advertised. I use the laptop daily for all my personal and business activities.

Computer came with a lot of junkware. When I first setup the computer, I opened task manger and looked at the ram. It was running at 7.3 gb of ram used out of 8gb total. I did a clean windows 11 install using an install disk created by microsoft’s offical windows 11 install disk creation media. After the install and setup, I opened task manager and the ram was running at 4.1 gb out of 8gb. A week later, I was using the computer and realized that the camera didn’t work. I went and ensured that everything was on from the privacy settings to ensuring that it was enabled in bios. Still no camera. Then I realized that the camera driver wasn’t showing up in the device manager. After searching for hours, I realized that dell doesn’t provide camera drivers. Thus, I chatted with dell support and sat with them for hours as they remoted into the computer but they couldn’t get it to work. Thus, they told me to bring it to UBreakIFix as they were dell certified and could process repairs under the dell warranty (keep in mind the computer is only a few weeks old). They replaced the lid and camera but that didn’t fix the issue. Thus, they reistalled a windows 11 copy that was real janky and didn’t include things like wifi. That camera did work after that install. Obviously, didn’t like the janky windows 11 that was missing the wifi and all the apps so I reset the computer and guess what… the camera was broken again. Thus, I would suggest staying away from dell untill they can walk away from their proprietary junk that only works when it has crazy bloatware. (Keep in mind from earlier that it was wasting 3gb of ram just on the bloatware). I have never run into more problems in the few years of working in geeksquad than I have with this computer and dell in general.

Works out just like a apple pc i have to have this. In order to getbthe job done

Been working great, The screen quality is amazing. Colors and definition like oLED

Great Computer/Price point love the color, and brightness of the screen

Really great laptop for the price. Gets a little warm at times but the processor is super fast.

Bought this laptop to replace an 8 year old Dell that I had, and I couldn't be happier!

Everything about this product is great...great price,great features,we bought it as laptop for my child for school...except is so heavy.

Works well, light-weight, small. I highly recommend it.

This product performs as advertised and is a step up from my previous Dell Inspirion. I find that it is a little heavier than I anticipated but it is a good product.

I love this laptop! It is touch screen and the perfect size. It does everything I need

Excellent laptop. some adjustment was required to get used to the touch screen since my last laptop did not have that feature.

Laptop in great condition and works just like it should. Touch screen is dead on and the fact it can be used as a tablet is beneficial for what I bought it for.

Great device. The sales representative was amazing at his knowledge about the product.

Just started using it. No concerns. Quick boot. Games play smoothly. Roblox and Diablo

Great computer for any use. I just use for Quicken and internet searches! Ty Best Buy for being the Best!

The best laptop I got for my sister. she is enjoying and making all her presentations.

Laptop design is very sleek and finishing is good. Performance wise is also worth for the price.

Decent computer 2-in-1 for the price. I upgraded my RAM which helped the performance of the computer.

My husband got it for me as a Christmas gift and I love it