Customer Ratings & Reviews

Been a year since I got this laptop (open_box Excellent). It works well overall for my use, or rather for my kids for attending their online extra curricular classes (zoom/google meet) and occasional use of photoshop and web browsing. The keyboard layout is horrible though with the power button next to the delete key. The power button in unmarked, had no backlight (unlike other keys) and is configured to put the laptop to sleep out of the box. Since this is an open_box, I had some issues initially where I needed to do hard restarts a few times, but every time I press the power button, it would just go to sleep. Was pretty troublesome until I just disabled that button completely. Bios is configures to charge up the laptop to 80% and start charging when battery is depleted to 40%. Overall battery life is OK for my use where it is mostly plugged in. Still have issues sometimes where the laptop would freeze or just hang on the "Dell" screed while restarting without moving forward. Would reconsider buying open_box in future.

Great laptop. I got it on sale so it was that much better a value. It's got a great picture. I was really wanting a two in one. Has two real ram slots so it's easily upgraded. I did not give it five stars because it does not have any room for a SATA SSD, and only one mvne slot. But overall. It's very snappy with the dual channel 16 gb kit I installed. I like that the battery lasts much longer than my old laptop. Another plus is that the battery can be upgraded as well.

I purchased this computer a week ago and have been using it ever since. This computer has performed excellent. The screen is vivid and I have no problem viewing content. I use the computer for evening college classes and my work. I do not game so I cannot comment on that. I would recommend this computer as it has performed excellent and the price is much in line for a worth while purchase.

Great laptop! Very fast, practical, and the touchscreen works perfectly. The Ryzen 5 processor runs everything smoothly for work, school, Zoom, browsing, and multitasking. I love the 2-in-1 design because it works as both a laptop and a tablet. The battery lasts a long time, and the quality feels premium for the price. Definitely a great purchase and highly recommended!

Love this laptop. I got it on sale and it is very fast, can handle anything work related I need. Not for gaming but it can play league of legends. lol

My wife uses this and loves it. Ive played with it and its lightning fast, the touch screen works amazing and keyboard feels great. I got this on sale which makes it even better. If you see it below 500 its a no brainer.

Had for about a week now. Setup was easy, Dell has been on top of this for a long time. Fast and was able to go into settings and address a complaint others have had with the fan noise. There is a Dell setting to reduce the noise and it works very well, squelching the concern. Added 2024 Office Standard and 2024 Visio Pro with no issue, expeditiously. Not enough time in on the battery to provide a solid answer, display is great, backlight seems necessary these days and it works quite well. Bought at $399, feeling pretty good so far.

I wanted a relatively inexpensive laptop for light business use. This fits that bill very well. Great speed and design for the price. Feels a bit heavy for its size, but it appears solid/well built. I’m very satisfied.

I love this laptop! It’s a great size, fast, the price couldn’t be beat, but most of all it’s touchscreen!!! It has plenty features and I really liked this one more than Apple.

Love Everything About This Computer, weightless, slim and very fast!!!

I've had this for about a year now and it works excellently. We added extra memory on it though. If you are loading games on it it will likely need the additional memory. If you're not gaming it's probably good as is.

The best computer I loved The best computer, it's very fast, the battery lasts a long time and it's very good for my schoolwork. I recommend it 100%.

Great machine, very fast processing,grafics and performance exceptional

I just bought this laptop for my cousin as he is going for college. Battery life is decent for 5 hrs. And performance is great. Faster and steel deal for me.

We’ve had the laptop for almost 2 weeks now and the performance has been above my expectation. The clarity and precision of the touchscreen is a big plus. Highly recommended

I LOVE this sleek, compact laptop! It is lightweight and stylish with a long battery life. The graphics card and processor speed are more than adequate for cataloging my artwork and basic business needs.

Touch screen. Speed and storage space A perfect gift for my daughter She loved it Excellent customer service Also got a grapic calculator Just what she wanted Best biu your the best Offeting quality at an affordable price I got tje best buy for my money

The laptop is first rate and perfect for a retired non professional. Quick, easy to use. Sales and service staff were all first rate.

This Dell product provides the necessary speed, battery life, power, and overall outstanding performance features. I absolutely love it!

At this point I've used it for a few semesters at college. It's managed to last me from my freshman to junior year and still no problems. Overall pretty great