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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 943 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 943 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this since a year and I would say it's amazing and easy to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Deal for a Fantastic Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working wonderfully for my needs. I am able to take care of my daily computing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the memory of the product and lit keys Have always been a dell man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only pc I own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck I’m a Mac guy but needed a pc for tuning my bike!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not all that

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop wasn’t the best, it goes into tablet mode on its own, and my display has been locked and I’ve been unable to fix it. I am a college student and sometimes while doing coursework this laptop would just close out of everything. I have had this laptop for a little over a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fell : great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my development tasks: coding , testing and performance testing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspires

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and powerful- dynamic screen resolution and good keyboard layout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great and wonderfully efficient, fast, easy. thnx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use price is reasonable. Specifications good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop for College!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop for my daughter who is fixing to go off to college. We bought it for her for her birthday. It is her first laptop. We were able to get everything we wanted in this laptop for an excellent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is good. Slim and nice design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should be named Worst Customer Experience EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is great, however it was the most frustrating, ridiculous, maddening process I’ve ever gone through to make a simple, but fairly large ($1000) purchase. I spent 2 days trying to figure out why my same day delivery was not being delivered. You can’t reach any person on any phone line and all reps through the online chat are clearly from another country. Not only do they All (and I conversed with several) have HORRBILE English and grammar, they only repeat the same few words “I understand you are frustrated” and “rest assured I’ll be taking care of you today” but don’t actually do a single thing to help, in any way at all. Best Buy is literally the WORST. I have never been a fan, but thought maybe an online purchase would be ok. Man, I was wrong. Please keep your $5.00 review incentive, as I will never, EVER buy from Worst Buy again. I can’t imagine you’ll be in business much longer based on the many other customers who were at your store complaining when I finally went to pick up my delivery that was never delivered. The return and compliant lines were longer than the purchase lines, Really ridiculous. I was in the store for 45 minutes, after driving 30 minutes to pick up an item that was supposed the be delivered the same day, but was not “assigned to a driver” the following day either. Why even offer a service you are not able to provide? Just go away already.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear DebiM,

      We want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We regret to hear that you are not completely satisfied with the interaction with Best Buy Support team and delivery of your order. This is not the type of feedback we like to hear from our valued customers.
      We have noted the details of your statement and your feedback will be shared with the quality team for consideration in future improvements in services. We always strive to get better and reviews like yours are helping develop products and services our customers love.

      If you have any issues or need further assistance, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Performs well. Great for zoom meetings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece is in love with the laptop. Great response, beautiful screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice and smooth experience with best buy and it just took a few minutes to decide and it is working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs flawlessly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. No worries. Great deal. Everything was as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love my laptop! It's fast and great. I'm so happy i got my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good purchase. Item was like brand new. Best buy got best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it every time I use my product I do so with confidence and ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect laptop! the best. The performance it is excellent

    I would recommend this to a friend