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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 898 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Inspiron - 14” 2K Touchscreen Laptop as having decent overall performance for its price, with very good processor speed and a nice touch screen. Many appreciate its portability and good battery life. The primary concern expressed is about fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 898 reviews
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer! Fast and easy to use. Recommend for everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great little laptop at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my mother who was replacing a very old and slow all-in-one PC. THis laptop is way more than she would need but it is fast and handles everything she needs. I also used it while I was at their house to do some general internet searching and it is a nice little laptop at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    I Really Wanted To Like It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've needed a new laptop for a while to replace my dying 2014 Dell. This one seemed to be the best option for my budget and needs. I caught it on sale and thought I'd gotten a killer deal, but the problems began the day after I set it up. I put it down for a few hours to go to work and when I came back to it, it wouldn't boot. It took physically plugging it into the wall and holding the power button down for a while before it finally loading to a blue screen of death. It seemed to load normally afterwards, but to say it made me wary is an understatement. A few days later the Bluetooth malfunctioned and while trying to fix it in the settings, the laptop gave me another BSOD. Next issue is the battery life. I read review of people getting 8-10 hours. I'm barely pulling 4 on a good day and I'm not doing anything intense, unless a Word document is considered a workload now. It's a nice device, build wise. I've enjoyed how snappy it is when it isn't performing self-deletion for no obvious reason, but I'm probably going to return it. I need a laptop I can rely on and getting two BSOD on a new laptop is hardly reassuring.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello KBCox,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the numerous issue you have encountered with your laptop. That is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.

      Below, I have provided troubleshooting instructions with the links to the full article that can help resolve this issue.

      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports viewing a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.

      We'd also suggest checking to make sure that your software and drivers are up-to-date on Dell's Product Page here: https://dell.to/3xcCmaM

      You can read the full article on solving blue screen issues here: http://dell.to/2u98Cct

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4


      If you are still experiencing any issues or have any questions, we would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell, 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a pretty good laptop for both work and school, got nothing to complain about

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    My pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues. Fast and battery life is average

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Inspiron 2-in-1 14"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, good speed too. Good slim size which is quite handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and high performance light weight easy carry.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have been very happy with this computer. It has a bright sharp screen and is quick to respond.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touch screen

    Rated 4 out of 5 stars

    Easy and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and the folding capabilities of the laptop! Great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touch screen

    Rated 5 out of 5 stars

    Dell 14” laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for small business and teaching. It’s been easy to learn how to use and the touchscreen is a nice add

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using the dell inspiron for a year, great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance speed. The graphics are sharp and vibrant. I neede tablet mode for work im doing and it works great. The touch sceen is very responsive and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer works like a champ! It took me a little to adjust with the touch screen, but it’s great to have. After 1 year of use, still runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Everything I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have just had my Dell for a month. I have always had 15.6" screen but am finding 14" is just fine. Love the backlit keyboard and the touch of the keys. This is being used as a casual home computer and to stream entertainment. I was not looking for a 2 in 1 but I got a great deal on recent back to school sale. It's a huge upgrade from my 11 year old laptop that was ready for recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Best Buy Deals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Windows computer to compliment by Mac as not all Windows programs work with Macs that well. So Best Buy had a special on this Dell Computer and they sent it in 2 days. Set up was easy and I have been enjoying it for a month getting used to Windows 11. This is a great laptop that turns into a tablet. It is also a good price with a ton storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed for multitasking work; just the right size to carry around in my field work; I've been using Dell laptop for 15 years so the next i purchased it's Dell again! Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and good performance. Light weight and easy to carry. Performance wise it is faster than the competitors Best buy provided easy to buy options

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Valur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for College Freshman . A bit overpowered but never know what the IT future holds. Very easy to setup. Unlike HP that has you jumping through a whole series of subscription sales and unnecessary software that needs to be uninstalled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop and Great Price When on Sale at BB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the very compact size and the fact that using it is similar to my former laptop, Sometimes I feel it is not as fast, but I often have a lot of windows open. One of the keys failed the first day I used it after loading data and programs from old computer, but Best Buy replaced--without charging the current, higher price, as I had bought at a great sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really solid laptop for a great price, Our daughter has an HP and it is very flimsy. She takes good care of it and with normal wear the trackpad sticks and causes countless issues. We almost went with a MacBook for our son, but this has much more bang for the buck. It is very sturdy, well made, and has great performance. He uses it for college, binging Netflix, and recording with FL Studios.

    I would recommend this to a friend
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