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Customer Ratings & Reviews

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$799.99
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Comp. Value: $999.99

Customer reviews

Rating 4.6 out of 5 stars with 912 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Inspiron laptop's overall performance, processor speed, and convenient touchscreen. Its portability, good battery life, and light weight are also appreciated. The ample RAM and storage, along with the comfortable size, contribute to a positive user experience, though some users have noted fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 912 reviews
  • Rated 5 out of 5 stars

    DELL INSPIRON 15 2 IN 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. It's the second time I buy it. Now for one of my sistwr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop was a good deal for what we were going to need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with price 699. Good specification and hardware .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I need. Love that it can work as a tablet too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente compra, me llego en perfecta condiciones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Still trying to get Office 365 fully operational.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Display and Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product so far. Hope it last long for what it is built and reviewed for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery got very hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brought, it home plugged it in overnight to charge The next morning, it was so hot i couldn't touch it. I put it on my stove to cool down, it was scary I told them at best buy when i returned it, but i think they put it back on the shelf BUYER beware.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Dell buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs, touchscreen, and premium build quality, but a bit overpriced for only an LED screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many brands, but Dell has always been the best laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and condition for an open box.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on an open box. Laptop was basically brand new.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started getting too hot just when browsing Chrome and the fan was too loud. Otherwise, I would have liked it

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear KMAJW,

      Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with the heating issues and fan noise of your Dell Inspiron 14 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better, and reviews like yours are helping develop products our customers love.

      Below I have provided troubleshooting instructions with the full articles that can help resolve the issue.
      1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
      2. Update the BIOS and Chipset driver.
      3. Download and install Microsoft Windows updates.
      4. Run a hardware diagnostic test.
      5. Perform a Windows System Restore.
      6. Restore the computer to factory settings.

      How to use Dell Power Manager: https://bit.ly/48MAxRY
      How to Troubleshoot Overheating, Shutdown, or Thermal Issues on a Dell Computer: https://dell.to/3oAEYsV

      How to Troubleshoot Fan Issues: https://dell.to/33NYLLE

      If you continue to experience any issues or require further assistance, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Personal Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Worth for the price and satisfied with the customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it. I like the all in one. Keeps everything clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a real deal. I am big fan of Best buy deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the top is aluminum the back seems to be made of plastic. Functioning wise good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Waited 10 Years!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happiness is a new computer and a team ready to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and the service I received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the laptop for about a month and I love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues on power button and mouse pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality keyboard and not appropriately working power button. Overall, was a good laptop but I had to return it because I did now expect such an early issues. The mouse pad was also working disappointing.

    No, I would not recommend this to a friend