Customer Ratings & Reviews
- Model:
- i7440-7304BLU-PUS
- SKU:
- 6576386
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Inspiron - 14” 2K Touchscreen Laptop as having decent overall performance for its price, with very good processor speed and a nice touch screen. Many appreciate its portability and good battery life. The primary concern expressed is about fan noise.
This summary was generated by AI based on customer reviews.
Customer service department
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a 0 if possible. Your customer service department is the worst I have ever experienced. Due to a merge of my accounts, you lost my $470 in reward points as well as disconnecting my credit card from my acct. After 60 phone calls Im told sorry and nothing can be done. I emailed CEO and SVP to see if the could assign a customer advocate with no response. I will never buy from them again.
No, I would not recommend this to a friendProvides the minimum to remote to the office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop provides enough resources to get on the internet and remote into the office network and computer.
I would recommend this to a friendComputer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not the best……………………………………………………..
I would recommend this to a friendQuality and price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the quality of the device. Memory good.
I would recommend this to a friendIs good but no for long!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer !!! But after 4 months stop to work!!! Don’t turn on!!! Now go for manufacturing warranty!!!
No, I would not recommend this to a friend- Cons mentioned:Fan noise
was good for the price but way too loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.laptop overheated quickly and the fan was insanely loud. Ran great though just wish it didn’t sound like a jet engine
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Tony,
Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with the heating issues and fan noise of your Dell Inspiron 14 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better, and reviews like yours are helping develop products our customers love.
Below I have provided troubleshooting instructions with the full articles that can help resolve the issue.
1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
2. Update the BIOS and Chipset driver.
3. Download and install Microsoft Windows updates.
4. Run a hardware diagnostic test.
5. Perform a Windows System Restore.
6. Restore the computer to factory settings.
How to use Dell Power Manager: https://bit.ly/48MAxRY
How to Troubleshoot Overheating, Shutdown, or Thermal Issues on a Dell Computer: https://dell.to/3oAEYsV
How to Troubleshoot Fan Issues: https://dell.to/33NYLLE
If you continue to experience any issues or require further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Terrible Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this while on sale thinking it was a good deal based on mostly positive reviews and prior good experiences with Dell products. But this is not a good product. For a $900 laptop you expect a great quality. Worked great the first time I used it. The second time I turned it on and within 3 minutes the screen flickered for a few seconds before freezing up. Then it began turning on and off on its own repeatedly. I tried charging the battery overnight only for the same exact thing to happen the next morning. The laptop is unusable. I’ll be contacting Best Buy and/or Dell for a refund. This was so disappointing.
No, I would not recommend this to a friendFreeze pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop freezes when I start it everyday. I really would want to return if it’s possible
No, I would not recommend this to a friendDell Laptop review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the worse laptop I have ever used. The screen will randomly just go black while I am using it and then whatever im working in is just lost. I have completed the set up, done the updates, and still it does this. It brings you to the bios screen everytime. I have run diagnotics , used the antivirus program and nothing fixes it. I use the laptop for work and I have never been so frustrated with an electronic device.
No, I would not recommend this to a friendAverage Screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen resolution was not good and was not impressed with the body color. Returned this and bought Lenovo 7i
No, I would not recommend this to a friendAverage Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but gives trouble on continuous use sometimes.
I would recommend this to a friendDisappointed with this purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this purchase. After just 8 months, the laptop stopped working and emitted a burning smell. Dell quoted $650 for repairs—nearly the cost of the laptop itself. Not worth the investment. There should be a 0 star option.
No, I would not recommend this to a friendHorrendous customer service experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall purchasing experience was horrendous. I advised several members of Best Buy of the issues I experience. First laptop arrived damage, returned at direction of Best Buy via UPS. I, as a customer, continuously chased for my refund. In the meantime, I had to pay for new laptop while waiting for refund of damage one. Additionally, Microsoft 365 personal edition 15 month subscription purchased at $69.99 with original laptop was canceled without my confirmation. Again, I continuously chased for resolution and informed I would need to purchase 12 month for $99.99 with no explanation why original subscription was canceled without my consent. BBB review submitted as well.
No, I would not recommend this to a friendRegular use recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for regular use, not recommended for work setup and studf
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth for money when i try to open it broken i dont recomend this product
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Naresh,
We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the issue you have encountered with your laptop. That is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.
We would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
General Use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product as a personal computer for general use.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Shar,
Thank you for taking the time to leave us your review. We would like to thank you for purchasing your Dell Inspiron 14 2-in-1 Touch Laptop and we hope this product will serve you well.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
If you are experiencing any issues or have any concerns or questions, Please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Saddest thing EVER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on Jan 10th, and I was loving the computer, I used it as usual, went to sleep and the next day (feb 18th) it just didn't turned on ever again. I would have take it to warranty but I live in Costa Rica and bought it in Orlando when went there for vacation. This is so sad cause I was excited about my new laptop, until it just died.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Missing laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worstttttt!!! Didnt receive the laptop!! What else can i say …? Nothing wrong with the laptop… but with delivery dervice
No, I would not recommend this to a friend DO NOT BUY!!!!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed. I purchased this laptop in October and it stopped turning on. When I contacted Best Buy they recommended I buy their warranty. Dell covers the computer since it is less than 1 year, but there are no service center in Maryland.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 6 months and it broke and was completely inoperable. BB said it was "out of warranty" so I had to pay $100 to get it fixed or buy a new one.
No, I would not recommend this to a friend