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Customer Ratings & Reviews

$1,006.62

Customer reviews

Rating 4.6 out of 5 stars with 524 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 524 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's lightweight and easy to use. I don't like that certain areas of the touchscreen don't work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value/Fast Processor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Processor is fast and powerful. 1TB SSD is large enough to hold files and pictures with room to grow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifications are great. Battery is good. Build quality could have been better. Overall good package assuming the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for business use. Touchscreen is definitely a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new laptop! I am learning new things every time I use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome for the family and students, it works very good even for office works and course classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was exactly what I expected is fast and it was great my 12-year-old son for school. I got a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as displayed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, with all the specs as display, i trulu recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. I prefer to buy computer items from a nearby location because of the service options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs! Works great and stays charged if I walk away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cost benefit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets our objectives and new purchases of this model will be made to renew the company's equipment. Excellent cost-benefit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this little guy on sale for something I can tote around to school and such. It comes in windows home "S" mode which really wouldn't have worked for me, but it's an easy fix to revert to regular windows 11 home. If you're looking for a laptop for school, something like this is great. And it's super easy and inexpensive to upgrade the ram too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptops are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for my work at home job with plenty, plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and size but battery could be better but it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encantó la computadora es súper ligera y súper eficiente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks i received perfect. I like this Dell i recomend its.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell-Inspiron for Employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! No problems or issues and it's quite light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resentment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good but when it came time to adjust the price because it had gone on sale almost chased me away from dealing with the Best Buy customer service. I had to physically go to the store in person because the store doesn’t take phone calls. I live a good distance from the store. Thank God for the young man at the Victory Lakes store who got everything taken care of. It’s because of him that I’ll stay a Best Buy customer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck in S Mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it was stuck in Windows 11 Home S Mode. There is an option to exit S Mode if you want a fully functional Windows OS, and it is supposed to be easy to switch to do, but mine gave an error every time, and none of the troubleshooting steps I found online worked. And from what I found while troubleshooting, this seems to be a common problem with S Mode. The safest option is to avoid purchasing anything running Windows 11 in S Mode. So I returned it. For those who don't know, S Mode is a limited version of the Windows OS that prevents you from installing programs from outside the app store - which is most software, including all web browsers other than Edge. The lack of apps on the Windows Store is exactly why the Windows Phone failed, so why Microsoft insists on gambling on S Mode in the hopes that technically unsavvy users will settle for a computer that has only partial functionality and limited software, I can't imagine. Even Microsoft's own built in registry editor was treated as an "unverified program" and thus inaccessible.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Keres,

      Thank you for taking the time to leave us your review. We are sorry to hear that your experience with the Dell Inspiron 15 (3520) Touch Laptop was not completely satisfactory owing to the issues with the laptops operating system, due to which you decided to return it. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers.
      Feedback like yours helps us improve our current and future products and services. Even if this product did not fulfil your expectations, we hope that you will consider Dell in the future when you make your next purchase.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 4 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job for what I purchased it for. Basic software running like Office and EAPP

    I would recommend this to a friend