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Customer Ratings & Reviews

Your price for this item is $438.00
The comparable value price is $829.00

Customer reviews

Rating 4.5 out of 5 stars with 1187 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,187 reviews
  • Rated 5 out of 5 stars

    Affordable and reliable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for a college student. Great buy for the price I paid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good touch screen laptop for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale. Good buy if looking for home laptop for internet searching, facebook and instagram posting. Nice size screen. Good hinges, not like the 2in1s which break on you after warranty expires. Wish the keyboard had under lighting at nighttime. Love that it was also a touch screen like 2in1.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek friend enabled this great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop computer. I use it every day. Initially, however, I had to have my friend Steve, who is a computer geek, remove the "free" anti-virus software that came loaded on the laptop and insisted that I subscribe to their services before I could actually use the computer. That was a real nuisance. Once Steve scrubbed the "disabling" junk software off the laptop it ran like an Indy car.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty decent laptop. Nothing too special, but it works for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walking in the store i had no idea what i was looking for all i know i needed a computer for my daughter that she can do graphics design. Was treated as soon as i walked in the door then directed to a well knowledgeable customer service rep who made it so easy for me to get the information i need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back to school Need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter who started her freshman year of college this summer. She has had no issues. I had to unlock to be ablw to use non Microsoft apps but that was an easy click of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Quality Laptop made by Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfectly priced laptop for doing MS Office work and web surfing. The quality of the laptop and the speed of it makes a very comfortable experience. Was very easy to setup and start using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Highschool Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop wit touch screen...light weight and slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a college student

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for a college student. Runs fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice affordable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with computer. Nice one! It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is the best one I've had! Works great and charges fast as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop full keyboard, smooth pad..all in order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has exceeded my expectations. It’s working great with what I needed. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not expecting a whole out of the computer, but I could do anything a game computer could also do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell used computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived on time as promised. Michael from the Geek Squad was very helpful and respectful. Computer was set up and any questions I had at the time were answered. So far I am enjoying using my new computer. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop. Good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5* except I had to call just a couple of days after getting my laptop because it was getting really hot. The Geek Squad updated some things and I haven't had a problem since. Happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See notes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It’s fast and does what I need it to. The only downfall is if I try to download anything like adobe it will take the computer out of protection and I don’t think that’s fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a relatively inexpensive laptop for travel purposes. This one is in that middle level that does what it needs to do. I wouldn't want to do high end gaming or video production on it, but it's an excellent tool for basic business functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for school, and it's better than the Lenovo we had. If you're sick of buying laptops that break just out of warranty, buy a Dell. Perfect for school and home/personal use. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop fast and great touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great price. Was easy to set up and my daughter does all her homework on it. It is also good for streaming and the touch screen is fantastic. Very happy with this product.

    I would recommend this to a friend