Customer Ratings & Reviews

Cannot complain. Seevice was very helpful. Price was fair. Laptop totally suits my needs

It is a great pleasure and a good advantage to buy from Best Buy. Being a member is another wonderful thing because of the reduction in price It is a great privilege to enjoy

Great laptop, saleman great too!! All the staff were great The techperson was great, very friendly!

Absolutely love this computer. Bought it on a whim and have been nothing but blown away with its processing speed, download time and graphics!!

This computer is working very well as far as am concerned it saved my life during my exam time at school

Got the laptop with a discount when I visited the store and decided to give it a try. Until now it has worked fine. Plese note that I have used for work related tasks. Not sure how it would perform as a gaming laptop.

I LIKE THIS LAPTOP, IS FAST, AND RELIABLE, THE BEST PURCHASE I DID.

I needed a new computer for our business and decided this Dell was just perfect. I need portability and accessibility. This computer is just perfect. Fires up fast and easy navigation through the opening screen.

Nice for the price. Clear display and sound with nice keyboard. The internal mouse is OK but not great

Super fast I love it! Does what I want and works great for anything

I was very pleased with the service I received during my purchase. I told the sales associate what I needed and he guided me to the me to the Dell. I was impressed with his product knowledge and his patience.

The greatest reason for my rating (fair) is for the chassis itself. The device has a zero-dimension perimeter frame around the screen. This is frustrating because it causes all-too-frequent pop-ups; not only of services, but of computer functions. It drives me spare!! the keyboard frame has similar problems as this causes occasional shut-downs for touching the power-on-off key when I am shifting position (it is supposed to be a laptop, not a desktop device). The thin profile sounds great, but this allows ventilation only at the bottom of the base. If the computer is on a lap (or belly, if you are laying down) or blanket this prevents proper circulation and I have detected a heated chassis and power adapter. The software/power of the device is not challenged by my usage, as I do no gaming; but I sometimes use 10-20 tabs for reading future chapters when I am without wi-fi access, so this is more than adequate for my needs. The chassis material should not be sleek/slick, as the frame is weak enough that it suffered major damage from being dropped. Need to be able to finger-grip/adhere somewhat to the smooth surfaces, especially when there is little to grasp without enacting touch/key functions.

Very Nice,love how bright the screen is.Very easy to use i say that because im not good at it lol.I think i got a very good deal. So im happy with the choice made.

Computer was easy to log in instructions to follow so prompts. I was able to log into my Gmail and Yahoo accounts with no difficulties. Pretty simple on exploring the computer and all it's information about it.

Feels cheaply made, plasticky. It's fast enough to browse the web and watch movies, not much else.

Really a great system but it was not the one for me with just one search engine. So we returned it and purchased a hp system that is still light weight and fit into my laptop bag.

Overall I am still getting use to it. I think my desktop is really so much easier. I am having to get a new printer to go with this one. Just has been more pain getting every thing set up than I expected

Very easy and positive buying experience. I recommend Best Buy very highly for tech purchases.

Purchase on-line was easy, pick up was ready in a timely manner. Laptop and software were easy to set-up. Store staff were friendly and helpful.

For the price it’s fast and smooth and worth every penny.