Customer Ratings & Reviews

A great addition to the business. Easy for all employees to use as needed!

Good Product. Does what i need it to do. Didn't need anything too expensive.

Great laptop and great features for the price. Would recommend.

Very good and reliable laptop. I will recommend it to anyone.

Good computer would recommend but would recommend 16 GB

Nice laptop, but the hinges are prone to breaking easily.

Use it everyday. I needed it to work in the evenings from home and works great

Perfect pc for basic needs, I.e. web browsing. Surprised lighted keyboard not an option but satisfied overall.

Very nice laptop, great quality with great features!

Good experience!! Would definitely recommend it!!!

Perfect for my needs. No problems whatsoever. Set up was a breeze. Great laptop.

Laptop very good quality very very good quality excellent experience❤️

Works good for what I use it for. Stream music and search the web. I’m sure it does a lot more that I don’t use.

Great laptop. Purchased for son that was going off to college.

These computers are great for students and at the price, great for families!

Worked as expected. So far, anyway. Dell is usually reliable.

Absolutely love it easy to use and the touch screen is so nice

The product is great and the clerk who helped me was amazing. He was knowledgeable, polite and efficient

Worst purchase in my recent history. Dell denied warranty due to “Buying from Best Buy” their words as warranty starts from the day they buy it. Manufacturer date was 3/21/24 and bought on 5/17/24. The battery won’t hold a charge which is a common issue on this model. Outside of the lack of warranty they also said they would deny it due to damage internally on the battery connector to motherboard. Proved them wrong on it and now it’s due to damaged usb port ( have never used the usb port) then say it’s the usb on the other side which again has never been used. They do not stand behind their product and fabricate excuses but can’t prove anything is damaged. The establishment they had me take it to also reported no damaged and denied claiming there was. I was in the place and by the associate on speaker phone who reported no damage. Dell had the nerve to call me after that convo and tell me the establishment reports there is damage. Dell continues to try to fabricate lies to deny a simple battery replacement. Do you think they will stand behind their product after you buy it? Think hard before buying anything from Dell. Outside of the lack of support for a known defect the performance was worse than another laptop I have that’s over 10 years old. Pure junk

It works just like expected. Have always had good experiences with Dell laptops.