Customer Ratings & Reviews

Worst purchase in my recent history. Dell denied warranty due to “Buying from Best Buy” their words as warranty starts from the day they buy it. Manufacturer date was 3/21/24 and bought on 5/17/24. The battery won’t hold a charge which is a common issue on this model. Outside of the lack of warranty they also said they would deny it due to damage internally on the battery connector to motherboard. Proved them wrong on it and now it’s due to damaged usb port ( have never used the usb port) then say it’s the usb on the other side which again has never been used. They do not stand behind their product and fabricate excuses but can’t prove anything is damaged. The establishment they had me take it to also reported no damaged and denied claiming there was. I was in the place and by the associate on speaker phone who reported no damage. Dell had the nerve to call me after that convo and tell me the establishment reports there is damage. Dell continues to try to fabricate lies to deny a simple battery replacement. Do you think they will stand behind their product after you buy it? Think hard before buying anything from Dell. Outside of the lack of support for a known defect the performance was worse than another laptop I have that’s over 10 years old. Pure junk

Good deal for a solid laptop, only downside is the keyboard isn’t lit.

I am enjoying learning on my new laptop...I'm technically and this makes me feel comfortable

I really had an easy time ordering this and it was even easier to pick up.

Love my new Dell it's everything I needed it for. I absolutely love the smooth feel of the keyboard.

Works great no issue’s with this product And would recommend

Purchased for my sons school projects and research and absolutely loves it.

Great buy for the price. Very Impressed with the product.

Item is good and efficient to use. Good for price.

Very happy with laptop. No problems with it. Recommended fro general applications

it is a nice computer. quite easy to use. good pay

Great choice for day to day tasks, can not comment on gaming, was on a great sale as well

My second time buying laptop for my nieces for school work.

Quick startup and fast response time for all apps and programs.

Its a great laptop and my daughter loves it. She uses it for school and Roblox.

Sales and service was great. Would like to say thank you.

Works great! Love windows 11 never lets me down!! Absolutely love

Great little laptop and the service was definitely amazing.

Laptop is very good. Keyboard has the side number that helps. Material quality is very good.

Its really slow, needs more RAMS only has 8 and gets stuck alot