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Customer Ratings & Reviews

Your price for this item is $438.00
The comparable value price is $829.00

Customer reviews

Rating 4.5 out of 5 stars with 1190 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,190 reviews
  • Rated 1 out of 5 stars

    Like glass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen stopped working day after return date. Have had nothing but problem since. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer locked on me only after 13 days. It was looking for a bitlocker number, which I do not have. The computer is useless. I could not return it because it was not working. I had to buy another computer, this time i brought a Mac air, no problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not turn on half the time and screen is very glitchy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working suddenly after 8 months and not sure whats wrong with it. We dont recommend it to any one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please do better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrong item was shipped to us. Twice. We would really love to have this actual item but the transaction has yet to go through successfully!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use Dell and never had so many issues. But this Dell Inspiron Computer does not stay connected into the network, and it shuts down even when is fully charged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    make sure to back up your data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little over a year since I bought it and its corrupted. I am not impressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utter crap. A slightly heavy book shattered the screen, an official replacement was more than the laptop itself

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 2 and it won’t power on. Plugged in or not it won’t boot up. Power button doesn’t appear to do anything. Get to spend more time at Best Buy trying to figure out why.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the power button and the screen easily cracked lasted about 2 weeks by barely shutting the screen. staffed told me it was due to a flaw in the system. If purchase defiantly get protection plan just in case.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello LauraL,

      Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 15 Touch Screen Laptop due to numerous issues. We can assure you that Dell takes pride in manufacturing quality products. This is certainly not the experience we like to hear from our valued customers. Feedback like yours helps us improve our current and future products.

      If you are still experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Not Good for College

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should’ve returned this laptop when I had the chance. I got this for my daughter for college and it only last her 3 hours. She’s on college for more than 3 hours. This was the worst purchase I could’ve made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Disappointed. I would never have purchased if I had known this. I spent less on a different computer years ago and it was far better quality. I dread using this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Utter Trash

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is less than a year old and non-functional. $500 down the drain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy are CROOKS!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. Best Buy are scamming. They charged me an extra $32 at a later date saying that they adjusted the price for taxes. I paid taxes when I originally bought it. CROOKS!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Touchpad went out after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four months in and touchpad goes out. I don't suggest purchasing this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging deck breaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This models charging deck breaks very easily. With in 1 st month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience with my laptop purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my purchase. It was a bad experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Old rebuilt from Dell worked, this same one doesnt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for 4 hours while it was downloading. Now it is dead. Have to get warranty work. I think it overheated and died a painless death.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello FightOnRon,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We regret to learn that your experience with the laptop was not entirely satisfactory due to the problems encountered. That is not the type of feedback we like to hear from our valued customers or the type of product Dell intends to deliver.

      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future improvements.

      With a little more information from you, we would like to help you resolve the issues to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
      We look forward to making this right for you!

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is horrible sent it to dell to fix came back with the same problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Invest in a higher quality computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months after buying the computer, it completely stopped working.

    No, I would not recommend this to a friend