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Customer Ratings & Reviews

Your price for this item is $438.00
The comparable value price is $829.00

Customer reviews

Rating 4.5 out of 5 stars with 1190 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,190 reviews
  • Rated 1 out of 5 stars

    computer runs sow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow, the computer is used for surfing the internet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working within 1 month. Brought it back got another lap top, but still don't have credit for this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    shopper

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return was great the store clerk assisted very professional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery lasts very little

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts very little, less than an hour..

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear WarnerL,

      We are sorry you are having issues with the battery performance of your Dell Inspiron 15 Touch Screen Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We have noted the details of your statement, and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better, and reviews like yours are helping develop products our customers love.

      Battery operating time varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. Below, I have provided steps with the full article that can help you improve the battery performance of your laptop.

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 11 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4


      If you continue to experience any issues or require further assistance, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    Not full work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of the Geeks. There where 2 accounts the work created 1 account and now I have to 2 accounts above administrative

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't like this laptop because it doesn't have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this laptop because it doesn't have an ethernet cable port.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly. Making lot of sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working properly. Making lot of sounds after two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are not the updated ones there are lot of laptops with updated features

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive my order! I’m out over $400! They do not care either!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes 15 minutes to come on and 15 minutes to shut down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mmb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good idea to buy this item . This item gives me a headache .

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We sincerely apologize for the issue you have encountered with your laptop. That is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.

      We would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage the screen cracked after 2 weeks of buying

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello JeffreyJ,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We are sorry to hear that you are experiencing display issues with your product. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with Dell at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    My Dell laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could ask for: user friendly, great touch screen, fast. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Fast, efficent and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspirion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Great speed and touchscreen is a great plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bye Bye 11s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off frustrating. Got it all set up and needed to remove 11s so I could run programs I needed outside of the app store and google chrome. I got it all set up and signed into microsoft only because I have a old email address and it supposed to make removing 11s easier. All I would get is errors when following the instructions to change from 11s to 11. I finally did a recovery and saved my data. After the recovery following the instructions to do the change worked perfectly. Extremely frustrating but now its working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 15 Touch Screen Laptop – Intel Core

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was at an Excellent Price! The computer performance exceeded my expectations. I strongly recommend Best Buy and this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value computer. Didn't need bells and whistles and this works just fine. Good size, lightweight, and no issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No flash but it functions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not hard to tell why I was able to get it at the price I paid. The core i5 seems good but there is nothing flashy about. Functional with touch screen. I'm unable to download google and I'm unable to use my old printer and I don't want to buy a new one. Laptop may have to go back. Q

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely the "Best Buy"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell-Inspiron 15 15.6" Touch Screen Laptop. The touchscreen feature is especially nice. NO MORE scrolling up and down. Easy to use for emailing, google search, and all my personal needs.

    I would recommend this to a friend