Customer Ratings & Reviews
- Model:
- i3520-5124BLK-PUS
- SKU:
- 10929040
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
dell laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, Great, Great deal. Hope to see this again
I would recommend this to a friendIt's cheaply made, too
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sure it's $400 on sale, but let me tell you why. It's a 12th gen intel processor, which is at the time of writing two years old and soon three years. The laptop having zero USB-C ports shows another thing: this is a bunch of old, cheap parts inside of a cheap plastic chassis. It had a small battery, despite having space for a larger one, and the plastic chassis *will* break with use, likely around the hinge. When full aluminum laptops with modern processors (and 16GB of RAM) can be had for only $200 more, I think they are far better options. They will last you far longer, saving money in the long term.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Azrael,
We would like to thank you for taking the time to leave us your review. It is regrettable that your experience with the Dell Inspiron 15 Touch Screen Laptop has not met your expectations.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
Your feedback with regard to the features and possibilities for upgrade will be shared with our quality team for consideration in future improvements.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
$500 for a piece of trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop comes factory preset to S mode. This bars you from installing any apps that are not downloaded through the Microsoft store. Microsoft charges money for apps that are free online and there is no way to install chrome in s mode so you’re required to use Edge (ugh). The rep from Microsoft support could not fix the problem. Do not buy this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello PatrickQ,
Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 15 Touch Screen Laptop due to the issues you are experiencing with the limitations of your laptop’s operating system. This is certainly not the experience we like to hear from our valued customers.
Furthermore, we are constantly striving to make improvements, and reviews like yours help us develop products that our customers like. Your feedback will be shared with our quality team for consideration in future enhancements.
Windows 10/11 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10/11 in S mode.
Below I have provided a few steps to help you :
1. On your PC running Windows 10/11 in S mode, open Settings > Update & Security > Activation.
2. In the Switch to Windows 10/11 Home or Switch to Windows 10/11 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside the Microsoft Store.
If you continue to have problems after troubleshooting your laptop following the procedures outlined above, we would be happy to assist you in resolving the difficulties you are experiencing to your satisfaction. Please do not hesitate to contact Dell using the details below. We hope that the next agent you talk with can address your concerns to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Horrible Build Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys this laptop is horrible build quality I regret getting this thing because of the poor build quality hinges they break in 2 months and the repair cost was $185 (Don't get this!!)
No, I would not recommend this to a friendPlease listen to me, don’t buy this laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a laptop very similar to this (a dell inspiron with similar specs) back in 2021, and here’s my experience. It was terrible. For office use and web browsing its fine. But if you want to do anything more, especially playing any games, DO NOT BUY THIS. Please instead buy a gaming laptop priced around the same. It can also do office work and web browsing, AND let you play games, have a bunch of tabs open, and generally be snappier after a while. This item’s value is terrible, you can easily find a better deal on a different model from a different company. The quality of this laptop is iffy, recently the trackpad started to remove its top layer making it feel really weird, and when i hold it from one corner the rest of the laptop bends.
No, I would not recommend this to a friendCheap Hinges Will Break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Regretted Buying DELL Laptop. Do not buy Dell unless you want a headach and hassles. Last year my laptop started making creaking sounds, which puzzled me. I didn’t see anything visible and just brushed it off. Today the right hing which attached the screen to the keyboard broke and shattered into small pieces. I Googled the issues and found that this is a very common manufacturer defects with all Dell laptops which the company refuses to address.
No, I would not recommend this to a friendDell Doesn't Care and won't Accept Responsibility
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dell Cares??? Yeah right. Dell Cares is who you contact for warranty service. I bought a Dell Inspiron 15 about a year ago. It has a badly designed power port that breaks if you plug in the charger. NOT THE CUSTOMER'S FAULT. It is described by Dell as accidental damage a.k.a your fault. They won't replace it. Good luck if you have this problem. Buyer beware. Dell doesn't care!
No, I would not recommend this to a friendInspirion 15 Dell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are long-time customers of Dell products. The Inspirion 15 models are terrible. The plastic frame of the screen and hinges fell apart about a year after buying it and even though it's a fault in the manufacturing process, Dell will not take responsibility and charges a lot to fix it. Would not recommend it at all!!
No, I would not recommend this to a friendFroze up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Froze up the 3rd day I had it... I returned it for refund.
No, I would not recommend this to a friendDon't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very slow, and stopped working after 2 weeks
No, I would not recommend this to a friend