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Customer Ratings & Reviews

$438.00
Save $45.70
Comp. Value: $483.70

Customer reviews

Rating 4.5 out of 5 stars with 1200 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,200 reviews
  • Rated 5 out of 5 stars

    Perfect for my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with the laptop. Nice and fast, don’t use all the time but it will do all I need, visual is great with lots of color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning this laptop, it a bit different from my old hp I feel I made a great purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use, love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my touch screen laptop, so simple to use. My daughter love to use it, is very practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop touch screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this notebook and easy to set up. I have not used it a lot yet but plan to use when I am traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P. T.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop , easy to use , just all around excellent !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working great! The good speed, good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall it’s worth it at a discounted price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While shopping I came across this by chance. It was open so a large percentage off the original price. Always check for the power cable when buying an opened box! Overall great student laptop. The plastic feels very cheap and flimsy so I’d be careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was bought to do work functions. It works very well for what it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Sharon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my new laptop. So please with tge helped I received from Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my needs performance is much better than my old dell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop works well good speed Definitely worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    RIP OFF open box not worth the pain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box, two days later i took it back in, I wished i had just got my money back, I took another one dame thing stopped working on 02-8-2025 i bought this on 08-5-2024. here I'm told it under warranty IT Is not... to fix the no good piece of junk i gave B B another $179.00 for Your membership details. Membership Plan: Yearly Membership Member Number Enrollment Date 2/9/2025 Renewal $179.99 per year To ensure your benefits are always active, your membership will automatically renew each year.* just get it fix, total for this piece of junk $578.99 so far. This will be the last time i buy off Best Buy rip your ask off. Best buy gets you on an half ask warranty. buy from someone who stands behind the stuff they sale, i can see this lap-top will not last me for a year. the dame battery gets HOT,shuts down, i had to put shelf tabs to raise it up so it would not burn into my desk. this has big hidden faults.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good all-around laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine for my daughter's schoolwork, with a nice side of gaming as well. The touchpad is a little wonky, but we use a wireless mouse with it and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Dell!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! My old one crashed so I went online to Best Buy and found my Dell...it was delivered in one day! I'm delighted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I needed one for minimal work from home and this is perfect. Didn't need anything special or crazy extra perks so this is working great for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize it was a Windows S or wouldn't have bought it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The notebook is good! Excellent value for money. But it is not recommended for heavy work, daily use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Totally Disappointed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work does not accept my password and got stuck in an infinite Loop and NOW I hope I can use warranty to get the exact same model since I bought it at discounted price if Not I just have a Brick of a Computer that does not work for a Software Windows 11 Problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love DELL laptop I have been using for more than 5 years and no problem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Deal !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed ! Great Deal! So far. Thank you.

    I would recommend this to a friend