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Customer Ratings & Reviews

$544.84

Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,197 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works perfect for the work i am performing. Having it on site and able to run whatever i need is vital to my work progression.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Speed is very good, and screen display is bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products purchased ever. This SSD computer has the best of the best functionalities

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't come out of S mode

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to have a PC because it's been a while since I've owned one. I got it home, got everything updated and installed, try to take it out of S mode and it would not budge. No matter what I tried as far as troubleshooting goes it would not come out of S mode. I brought it back to Best buy and the geek squad could not get it out of S mode either. They decided that they could get it out of S mode if they kept it for 2 days and charged me $50. I was not about to have that happen. I had just bought the laptop 3 hours before and I shouldn't have to pay more money to get it to do what I need it to do. I tried to find a comparable laptop that was not in S mode to exchange this one for but the staff wasn't all that helpful so I just ended up returning it. Guess I'm just not supposed to have a laptop. Lol

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Hefner954,

      We want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We regret to hear that you are not completely satisfied with the operating system or the support you experienced due to which you opted to return the product. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.

      If you continue to experience any issues or need further assistance with recommendations, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features & screen. The large screen is nice & bright. The keys are very responsive. I use multiple ports for additional plug in devices; so I appreciate that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my mother. She loves playing games on it and her last computer was very slow and took forever to load. This one is perfect and plays her games perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stopped charging

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the lap top. But after only having it for 3 months it’s starting to not charge. Not sure if it’s the port or the actual charger either way it’s highly annoying. Also the screen seems kind of dim. But overall I do like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I ordered is exactly what we needed. It was ready on time. I received great customer service when I was picking it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an emergency Laptop, mine was in the shop. It is fast enough, not as fast as mine main laptop, but good enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop does everything I need and then some has the latest software and love that it’s a touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the price. does not have a high specs but for daily browsing its good enough and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a smart and sleek device with good sized screen to smoothen work without stress. The touch screen adds to comfort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Running fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is running fine, but it worries me that the fan air output is so hot, even when not running processor intense program/apps. We shall see if this becomes a problem in the future. Other than that I would have given 5 stars. Maybe it is fine, maybe it is in the design, just never had a laptop put out that much heat before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been great! No issues or problems. Very easy and user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and satisfied with this order.super standard big screen for watching movies and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing laptop. I have been able to use it for my college work. It’s touch screen also. Everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this laptop. I don’t use it for gaming, just work, and internet, and for the price I paid it I got a great deal. I like the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 15 Touch Screen Laptop – Intel Core

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fantastic! Just a little bummed that not all of my files were not transferred to the new laptop, but it is an awesome Touch Screen Laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price. I usually get HP products, but would also buy Dell from now on. Quick starting and ease of handling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but not what i wanted.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with touch screen feature but wasnt what i wanted/ needed.

    I would recommend this to a friend