Customer Ratings & Reviews

Its a great laptop and my daughter loves it. She uses it for school and Roblox.

My second time buying laptop for my nieces for school work.

Quick startup and fast response time for all apps and programs.

Worst purchase in my recent history. Dell denied warranty due to “Buying from Best Buy” their words as warranty starts from the day they buy it. Manufacturer date was 3/21/24 and bought on 5/17/24. The battery won’t hold a charge which is a common issue on this model. Outside of the lack of warranty they also said they would deny it due to damage internally on the battery connector to motherboard. Proved them wrong on it and now it’s due to damaged usb port ( have never used the usb port) then say it’s the usb on the other side which again has never been used. They do not stand behind their product and fabricate excuses but can’t prove anything is damaged. The establishment they had me take it to also reported no damaged and denied claiming there was. I was in the place and by the associate on speaker phone who reported no damage. Dell had the nerve to call me after that convo and tell me the establishment reports there is damage. Dell continues to try to fabricate lies to deny a simple battery replacement. Do you think they will stand behind their product after you buy it? Think hard before buying anything from Dell. Outside of the lack of support for a known defect the performance was worse than another laptop I have that’s over 10 years old. Pure junk

Laptop is very good. Keyboard has the side number that helps. Material quality is very good.

Sales and service was great. Would like to say thank you.

Works great! Love windows 11 never lets me down!! Absolutely love

Overall good computer. Battery life could be better.

Great little laptop and the service was definitely amazing.

It’s very good and reliable to use. I loved the body and it’s color.

Na back light on the keyboard. Other than that, it’s great.

Bought this for my high school son. He loves it so far.

I bought it for my sister, she absolutely loves it.

only downside is the keys don't light up, otherwise very satisfied with laptop

It is good for school and work but takes forever to start up.

Works great as an office laptop. Not made for gaming

Love my Dell Laptop and it was right on time with all the add ons I need.

Extremely Satisfied with my purchase. Full size keyboard - excellent quality product.

Great buy so far. Good make. Well known brand. I’ve had Dell before.

This item was a gift. The person who received the gift seemed to be happy.