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Customer reviews

Rating 4.5 out of 5 stars with 1208 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,208 reviews
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product helped me out alot, the keyboard is kinda thin tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I've ever owned. There's nothing comparable to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT FOR TRAVEL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the value! I am using it to connect to my accounts while in Europe-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good equipment, Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought 2 already, good equipment for home use. Great Value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be careful of gin and tonic in the keyboard.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement laptop, since it's the same one i bought a few months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. George

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a great product at a reasonable price with good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and service, and the poick up option in the Millerville store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Inspiron 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good transaction with Best Buy. Still getting use to Windows 11.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Not what I thought

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not what I suspected. Extremely slow and gets extremely hot and battery life is not good!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello tman95,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 15 Touch Screen Laptop due to the numerous issues you faced.
      Furthermore, we always strive to get better, and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future improvements.

      We'd recommend the following steps to help improve your computer's overall performance and speed:
      1. Restart your computer regularly.
      2. Run the automated tools provided in the SupportAssist Tool.
      3. Run a complete hardware diagnostic test.
      4. Scan your computer for malware.
      5. Restore your Dell computer using Windows System Restore.
      6. Reinstall Microsoft Windows.

      You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE
      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
      How to use Dell Power Manager: https://bit.ly/48MAxRY
      How to Troubleshoot Overheating, Shutdown, or Thermal Issues on a Dell Computer: https://dell.to/3oAEYsV

      Should you continue to encounter issues or have any further inquiries or concerns, please feel free to contact a Dell representative using the provided information below, and we will assist you in resolving the matter to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 4 out of 5 stars

    purchase of a Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and service.I would recommend this product to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations, I will recommend it to all my colleagues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop it’s done what I need it for, so far so good and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my purchase; great decision and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CLM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Busy Bee always has great food.Heard about them in Dallas, TX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one and it is really good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time having a home PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the key board and the brightness and sharpness of the screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good condition and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop and staff at store and geek squad were great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To early to tell if it was a good purchase. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good prices are on the items and it is a very good store

    I would recommend this to a friend