Customer Ratings & Reviews

Very happy with my purchase!!! Good speed and I love the touchscreen.

My parents love it. I wanted them to be able to use a computer comfortably without sitting at a desk since they both have mobility issues.

Great speed and storage for the price. It is just the right size to take along wherever I go.

Love the Dispaly and easy to operate. My first time own a Dell and I love it.

Great laptop. Very pleased. Good battery life. Nice size

Good for work Battery life is sufficient Speed is also good

It's working well so far. There's enough storage and runs smoothly as of right now

The whole process from start to finish was positive and the associates have gone out of their way to answer my questions and assist with my purchases.Ms.

The price is just right for this laptop by Dell. It’s actually the second one I’ve purchased recently, the first was for my son for school work. The processing speed, onboard memory, and performance is more than capable of using the Microsoft suite, remote learning, surfing the web, etc

This laptop is very lightweight and easy to use. The memory and hard drive are sufficient for my work from home, and I haven't had any problems with them. I highly recommend it to someone looking for a replacement laptop.

I purchased this item as a newer model only to find out that is does not come with the type c port this is after purchasing a lenovo took the Lenovo tonthe geek squad was told it would be 2 to 3 day process i had to come to the store several times before speaking with the manager who refunded my money back and the purchased a new laptop brought the total protection plan but your geek squad team suck at the Springhill location i might continue to use best buy but never the spring hill location

Great laptop. Very lightweight and great performance.

Very efficient operating speeds; battery has long lasting life; nice storage levels for general usage.

Best deal for the price, faster than I3 that I used to have. Really like the touch screen

Awesome battery life. Excellent features. Easy to use. Lightweight. Intel i5 works well.

Normally I would give this a 5 star...but this one... Came with WINDOWS 11 "S mode"???!!! Which REQUIRES you to get any apps from the Microsoft store ONLY??! Very strange! It took me a couple of hours to figure out how to get it back to a "normal" Windows 11. Not sure who did that Microsoft, DELL or Best Buy...I'll never buy another one with W11-S!

works great, looks good , no problems using. its my review how do you get to determine how many letter i use

Very quick. The mouse cursor has a tendency to disappear, thank goodness it’s also a touch screen! Also micro soft blocks and new software not obtained through their store making things a bit burdensome.

I really love this laptop! It does just what I need. It's lightweight and a perfect size.

Very convenient and setup and navigate. Light and easy to handle. User friendly