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Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,206 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter laptop for small business, runs well holds info amount needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back to school Need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter who started her freshman year of college this summer. She has had no issues. I had to unlock to be ablw to use non Microsoft apps but that was an easy click of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value in a Windows 11 laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a business/personal laptop. Works great for my intended use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy with the best store in town

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I use it all the time. I love the compatibility and the power it comes with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely good laptop , with good battery . More than enough for my daily usage. Good touch screen .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Runs great for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Can play WoW on it if I choose, but this is more for work and surfs the internet, runs adobe, 3d printer slicers, and microsoft programs fine (usually with multiple of these open at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, am a Mac user and found this really good, the only thing am really missing is the iluminationof the keyword, but for the price is acceptable, must see durability at long term, because Apple durability is excellent, my review could change in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Battery sucks...charge needed after an hour of use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and size. However, battery is already bad after only 6 months of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    16 months till spacebar gave out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 16 months until the spacebar gave out.... Cant type without activating the track pad. decent specs with upgraded memory...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BB the great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course im on the very laptop now and it is great for me (a none tech guy) the only thing better than my laptop is the help I get from the workers at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wife love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is for the wife, got her something to replace her tablet, she likes it, it's lighter not big, and a very excellent labtop for what she need to do checking the kids school progress and filling out any document for school purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop and it's very good; it serves all the needs of my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell used computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived on time as promised. Michael from the Geek Squad was very helpful and respectful. Computer was set up and any questions I had at the time were answered. So far I am enjoying using my new computer. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a relatively inexpensive laptop for travel purposes. This one is in that middle level that does what it needs to do. I wouldn't want to do high end gaming or video production on it, but it's an excellent tool for basic business functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop working perfectly and I got an open box one. I don't use it for much but it does what i need it to. My son uses it for school when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good basic laptop. Good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5* except I had to call just a couple of days after getting my laptop because it was getting really hot. The Geek Squad updated some things and I haven't had a problem since. Happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    relearning to use PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marissa facilitated the prompt and swift purchase of the product. I updated the computer and installed the Microsoft Program. Since I have not been using PC for almost a decade, It took me a while to relearn how to deal with a PC. After all, it was easy to manage the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay i guess

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was great for first two months, then charger stopped working all together, seller told me this was a gaming laptop and it was the best, completely lied straight to my face, after one month of using the new charger the laptop would turn on again, had to get another charger, well I’m coming up on year one of having this laptop and i have bought 5 chargers for it, it over heats as the fans are on the bottom so I’ve had to buy many stands for it to sit on to find the perfect one, still over heated until i bought a very pricey stand that also has fans on it to help cool down the laptop. Very very faulty battery, and charge port, would recommend spending more like i wanted to at the time for a better laptop. I think they just sold me this one to get rid of stock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good speed and good memory. I would by it again.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Love the touch screen functionality. I recommend for school and business.

    I would recommend this to a friend