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Customer reviews

Rating 4.5 out of 5 stars with 1206 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,206 reviews
  • Rated 4 out of 5 stars

    Ron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly easy to set up, some things were confusing. Set up was mostly on computer. Laptop was great after set was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Best Buys is super easy to work with. I would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    TOUCH LAPTOP P.J.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT LAPTOP FOR THE PRICE I LOVE THE TOUCH FEATURE THIS IS THE SECOND ONE I HAVE PURCHASED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my new dell laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop about a month ago, and it has been working well without issues. It was easy to set up and I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good laptop everything it purported to be. I was completely satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a surprise gift and turned out to be a surprise for me...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price for great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop. It is quick, efficient, and it supports my online software for work really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice second or backup computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what I was looking for. I purchased it as a second computer for the house to check emails, a little business, and basic internet surfing every now and then.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far computer has met our needs. No issues, the space and speed all are up to par. Definitely would recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. We got it during a sale & saved over $200 on it. Everything we wanted in a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy & Quick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick setup. Fast computer for basic tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was outstanding. Quality seems to be very good. Battery is a little weak, but not terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has good quality components and is sufficient for continuous office work. It is also super light and has not given me any problems with anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mikes computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. I love it. For the price I paid it’s a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item for the price. Useful for many activities. Like it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a traveling work laptop, so buying used was a great deal. It’s a Dell, it’s fairly new, and it really doesn’t show any wear on it. Geek squad transferred the old data to this machine and I was GTG. I’m really happy with the technology, price, and service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good laptop with best price from Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good laptop with price matching configuration

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't come out of S mode

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to have a PC because it's been a while since I've owned one. I got it home, got everything updated and installed, try to take it out of S mode and it would not budge. No matter what I tried as far as troubleshooting goes it would not come out of S mode. I brought it back to Best buy and the geek squad could not get it out of S mode either. They decided that they could get it out of S mode if they kept it for 2 days and charged me $50. I was not about to have that happen. I had just bought the laptop 3 hours before and I shouldn't have to pay more money to get it to do what I need it to do. I tried to find a comparable laptop that was not in S mode to exchange this one for but the staff wasn't all that helpful so I just ended up returning it. Guess I'm just not supposed to have a laptop. Lol

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Hefner954,

      We want to thank you for taking the time to leave a review of your Dell Inspiron 15 Touch Screen Laptop. We regret to hear that you are not completely satisfied with the operating system or the support you experienced due to which you opted to return the product. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
      We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.

      If you continue to experience any issues or need further assistance with recommendations, please take a moment to call or chat to speak with a representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features & screen. The large screen is nice & bright. The keys are very responsive. I use multiple ports for additional plug in devices; so I appreciate that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my mother. She loves playing games on it and her last computer was very slow and took forever to load. This one is perfect and plays her games perfectly.

    I would recommend this to a friend